Re: frequent crashiing
- From: "Sekhar" <kali_chandra@xxxxxxxxxxx>
- Date: Sat, 2 Apr 2005 19:30:21 -0500
Also I forgot to mention that once this type of crash occurs I can not even
get in to a safe mode. Everytime I get this type of crash, I repair it by
using the windowsxp disk . I get in to "install a fresh copy" and then
selecting "R" to repair.
"T. Waters" <@$%$%#^@jdjgkl.com> wrote in message
news:uKmR$76NFHA.3988@xxxxxxxxxxxxxxxxxxxxxxx
> If you can get into Safe Mode, then it likely is not a hardware issue. To
> get into Safe Mode, tap repeatedly on the F8 key from the moment the blue
> Welcome screen tries to load.
>
> "Sekhar" <kali_chandra@xxxxxxxxxxx> wrote in message
> news:8Ly3e.21023$ug.16821@xxxxxxxxxxx
> > Thanks for your replies. Sorry for that I did not explain my problem
> > clearly.
> > my computer is a HP laptop .And the word "crash" what I meant was
computer
> > tries to sart but after the blue screen it shuts off try to start again.
> > This goes on indefinitely. Also once I got a "page error in non page
> error"
> > sort of error. I have a Zone Alarm firewall , Norton anti virus and also
> > Adaware installed on my computer.
> > I run them frequently. It seems nothing wrong with my computer.Could
this
> be
> > a hardware issue?
> > "Malke" <noreply@xxxxxxxxxxx> wrote in message
> > news:e0p5e24NFHA.1372@xxxxxxxxxxxxxxxxxxxxxxx
> > > anonymous@xxxxxxxxxxxxxxxxxxxxxxxxx wrote:
> > >
> > > > It is almost certainly a software issue.
> > > >
> > >
> > > (snip)
> > >
> > > There is no way to tell what is causing the problems from the
> > > information (lack of) provided by the OP. Yes, it could be malware.
But
> > > it could also be hardware, particularly if the crashing is random.
Here
> > > are general troubleshooting steps for both areas. If they look too
> > > complicated, then the advice to take your computer to a local
> > > professional (not a BestBuy or CompUSA type of store) is good.
> > >
> > > For software issues - First check for malware after deleting all
> > > Temporary and Temporary Internet Files:
> > >
> > > 1) Scan in Safe Mode with current version (not earlier than 2004)
> > > antivirus using updated definitions.
> > >
> > > Before you remove malware, get LSPFix or WinSockFix for XP - see links
> > > below.
> > >
> > > 2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
> > > programs are free, so use them both since they complement each other.
> > > There is a new version of CWShredder from Intermute. I would not
> > > install the other Intermute programs, however. Alternately, there are
> > > CoolWebSearch malware removal steps at SilentRunners.
> > >
> > > Be sure to update these programs before running, and it is a good idea
> > > to do virus/spyware scans in Safe Mode. Make sure you are able to see
> > > all hidden files and extensions (View tab in Folder Options).
> > >
> > > If the malware remains even after you used Ad-aware and Spybot, you
can
> > > scan with HijackThis. HijackThis is an excellent tool to discover and
> > > disable hijackers, but it requires expert skill. See below for
> > > HijackThis links, including sites where you can post your HJT logs. A
> > > combination of HijackThis and About:Buster works well in removing the
> > > About:Blank homepage hijacker. Again, this is an expert tool and
> > > novices should get help with it.
> > >
> > > 3) If you are running Windows ME or XP, you should disable/enable
System
> > > Restore after the system is clean because malware will be in the
> > > Restore Points. With ME, you must disable System Restore completely.
> > > With XP, you can delete all but the most recent (presumably clean)
> > > System Restore point from the More Options section of Disk Cleanup
> > > (Run>cleanmgr).
> > >
> > > Links to help with malware:
> > >
> > > Software/Methods:
> > > http://www.safer-networking.org - Spybot Search & Destroy
> > > http://www.lavasoftusa.com - Ad-aware
> > > http://www.intermute.com/products/cwshredder.html
> > > http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners
> > > http://www.cexx.org/lspfix.htm - Repair Winsock 2 settings after
> > > removing spyware
> > > http://www.spychecker.com/program/winsockxpfix.html - WinsockXPFix.exe
> > > http://www.tomcoyote.com/hjt/ - HijackThis
> > >
> > > HijackThis:
> > > http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
> > > Eshelman
> > > http://aumha.net - forums
> > > http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior
HijackThis
> > > forum
> > > http://www.wilderssecurity.com/
> > > http://forums.tomcoyote.org/
> > >
> > > General:
> > > http://auhma.net - look under "Security" for various forums
> > > http://rgharper.mvps.org/cleanit.htm
> > > http://mvps.org/winhelp2002/unwanted.htm
> > > http://www.aumha.org/a/parasite.htm - The Parasite Fight
> > > http://www.spywarewarrior.com/rogue_anti-spyware.htm
> > >
> > > Then move on to general maintenance:
> > >
> > > 1) Delete temporary and Temporary Internet Files.
> > > 2) Stop unnecessary services/programs from starting with Windows - see
> > > www.blackviper.com for services info and
> > > www.pacs-portal.co.uk/startup_index.htm for programs info.
> > > 3) Look in Event Viewer for clues.
> > > 4) Make sure you've visited Windows Update and applied all security
> > > patches. Do not install driver updates from Windows Update.
> > > 5) Run a firewall.
> > >
> > > For hardware issues -
> > >
> > > 1) Open the computer and run it open, cleaning out all dust bunnies
and
> > > observing all fans (overheating will cause system freezing). Obviously
> > > you can't do this with a laptop, but you can hear if the fan is
running
> > > and feel if the laptop is getting too hot.
> > >
> > > 2) Test the RAM - I like Memtest86+ from www.memtest.org. Obviously,
you
> > > have to get the program from a working machine. You will either
> > > download the precompiled Windows binary to make a bootable floppy or
> > > the .iso to make a bootable cd. If you want to use the latter, you'll
> > > need to have third-party burning software on the machine where you
> > > download the file - XP's built-in burning capability won't do the job.
> > > In either case, boot with the media you made. The test will run
> > > immediately. Let the test run for an extended period of time - unless
> > > errors are seen immediately. If you get any errors, replace the RAM.
> > >
> > > 3) Test the hard drive with a diagnostic utility from the mftr.
Usually
> > > you will download the file and make a bootable floppy with it. Boot
> > > with the media and do a thorough test. If the drive has physical
> > > errors, replace it.
> > >
> > > 4) The power supply may be going bad or be inadequate for the devices
> > > you have in the system. The adequacy issue doesn't really apply to a
> > > laptop, although of course the power supply can be faulty.
> > >
> > > 5) Test the motherboard with something like TuffTest from
> > > www.tufftest.com. Sometimes this is useful, and sometimes it isn't.
> > >
> > > Malke
> > > --
> > > MS MVP - Windows Shell/User
> > > www.elephantboycomputers.com
> > > In Memoriam - MVP Alex Nichol
> > > The world is diminished without him.
> >
> >
>
>
.
- References:
- frequent crashiing
- From: Sekhar
- frequent crashiing
- From: anonymous
- Re: frequent crashiing
- From: Malke
- Re: frequent crashiing
- From: Sekhar
- frequent crashiing
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