Re: news.individual.net

"Canopus" wrote in microsoft.public.windowsxp.general:
>"Stan Brown" <the_stan_brown@xxxxxxxxxxx> wrote in message
>news:3b6g3kF6fmt7tU15@xxxxxxxxxxxxxxxxx
>>
>> FWIW, my experience with Click&Buy was negative. I signed up as
>> instructed, and got a confirming screen. Yesterday evening I
>> received a mail confirming my CANCELLATION of news.individual net,
>> and a second mail letting me know that I had committed fraud and
>> was being reported to (unnamed) "law enforcement authorities". Both
>> mails came from Click&Buy, NOT from n.i.n. I replied immediately,
>> and now more than 24 hours (and a whole business dy) later, I still
>> have no response.
>
>Everything went through very smoothly with me. Could you perhaps have made
>a little typo with credit/debit card details? your name and address must
>match exactly with credit card details.

I'm human, but I checked carefully.

And that would not explain why they sent two nastygrams but will
not respond to my inquiries.

By contrast, when I sent a note to individual.net last night
explaining the situation and asking them please not to turn my
account off while this is getting resolved, they responded promptly
and politely, assured me my account would stay active, and offered
to intercede with Click-Buy if I haven't heard anything
satisfactory by Tuesday.

--

Stan Brown, Oak Road Systems, Tompkins County, New York, USA
http://OakRoadSystems.com/
.

Relevant Pages

  • Re: news.individual.net
    ... > FWIW, my experience with Click&Buy was negative. ... Yesterday evening I ... a little typo with credit/debit card details? ...
    (microsoft.public.windowsxp.general)
  • Re: o-t; God its cold
    ... The police were here yesterday evening, and it was due to this fearful ... The 9 is the last number of the savings account, and I had then hit 1 ...
    (alt.support.stop-smoking)
  • Re: 3D in V8 XM version
    ... I work for a engineering firm specializing in water treatment plants. ... account things like AccuDraw. ... FWIW, ...
    (comp.cad.microstation)
  • Re: New provider, Zen or Nildram, opinions please?
    ... FWIW, excellent phone and email support is something we pride ... account with Zen- they only offer MaxDSL now, I may well be interested in ... 2MBit/s unlimited service. ... Zen Internet Ltd. - Technical Support Manager ...
    (uk.telecom.broadband)
  • Re: Upgrade path to Turbo Delphi
    ... FWIW, I think it is important too; just not one that makes DevCo look ... like Borland when taking everything else into account. ...
    (borland.public.delphi.non-technical)