Re: No Internet Connection!!!!!

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Type "ipconfig /all" at a cmd prompt. Then see if you can ping the gateway
(router) address.

--
Jonah
"Tim" <Tim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:AF802070-A875-4718-BB03-C189FDA6CEF1@xxxxxxxxxxxxxxxx
>I haven't had a problem with the internet before between different ISP's
>but
> since I have churned over to Exetel only 3 days ago I have had no internet
> connection. I have 2 solid lights on my Modem (Netcomm NB1300 plus 4) but
> I
> can't browse. I've called on numerous occassions to rectify this issue
> but
> end up with no success. Exetel states they can see me as online but I
> still
> cannot browse. I receive all offline content. I have disabled my
> firewall
> as advised and still nothing. What I have noticed though is when I go to
> the
> one page configuration menu to input new ISP details in my modem , when it
> is
> time to save settings and reboot, my modem doesn't reboot but I still get
> the
> message as done or completed. When I choose the option reboot without
> saving, my modem reboots then. I need it to reboot with my saved
> settings.
> They state my computer can't seem to communicate with my modem. Why is
> this?
> It was before and I haven't changed any settings.
> Please advise me on this issue.
>
> Thanks, Tim
>
>


.

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