Re: Cannot open windows task manager
From: Malke (malke_at_nospoonnotreally.com)
Date: 03/01/05
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Date: Tue, 01 Mar 2005 13:39:24 -0800
bobman wrote:
> thanks for your reply Rich, but the link you sent me for Kelly's site
> won't open.
> Bob
It doesn't matter that you can't get to Kelly's site right now. You have
a virus. If you don't have a full-featured current version (not earlier
than 2004) antivirus installed using updated definitions, download and
scan with TrendMicro's Sysclean:
TrendMicro's Sysclean is an extensive antivirus tool which has the
advantage of not needing to be installed. It requires two parts - the
scanning engine and the virus pattern files.
1. Create a new folder on your Desktop or the C: drive named something
useful like "Sysclean".
2. Go here and download the two parts of the program to that folder:
http://www.trendmicro.com/download/dcs.asp - Sysclean
http://www.trendmicro.com/download/pattern.asp - virus pattern files
The pattern files will be zipped - extract them with your unzipper (like
WinZip) or if you have XP, you can just open the folder. You need to
put the extracted files in the Sysclean folder you made.
3. Restart your computer in Safe Mode. Get into Safe Mode by repeatedly
tapping the F8 key as the computer is starting up to get to the proper
menu.
4. Go to the Sysclean folder you made and double-click on sysclean.com.
Start the scan. After the scan is finished, look at the log. You may
need to make a note of where any viruses were found if they were not
able to be removed so you can manually delete them.
After you have done the initial scanning with Sysclean, get a
full-featured av, install it, update it, and do a complete scan in Safe
Mode.
Malke
-- MS-MVP Windows User/Shell Elephant Boy Computers www.elephantboycomputers.com "Don't Panic"
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