Re: err1312 cannot create the directory C:\WINDOWS\Installer\(9867-A91

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From: Test User (test_at_dev.null)
Date: 02/03/05


Date: Thu, 3 Feb 2005 18:12:51 -0500


"qweenie" <qweenie@discussions.microsoft.com> wrote in message
news:51C57C93-D05A-45D5-98F2-23CEBF42A810@microsoft.com...
> I have been trying to reinstall my Hp 2175 all in one printer, scanner.
In
> the middle of installaion it stops installing this error comes up -
err1312,
> it says to rename it, which I do. When I'm done with the installation,
It
> will say HP may not run correctly because it may not have been installed
> correctly.
> I do have a a problem with emailing my pictures from the HP Photo &
> Imaging. I alway get an error report to end this non responsive program,
and
> send report . It completely shuts down, and photo imaging closes too.
> I think I uninstalled and installed about 10 times. Everytime the 1310
> error came up -it was a different installer number. I guess my question
is
> why is this happening?and how sdo I install, so I won't get this error
> report? HP said the 1310 was a microsoft number, and won't mess with it.
> Thank you qweenie

Are you logged in with an administrator account?

This Google reference might be of assistance:

http://tinyurl.com/6heoo

which should resolve to:

http://groups.google.ca/groups?q=error+1312++windows+installer&hl=en&lr=&selm=3dde8fc4%241_1%40cnews&rnum=2

HTH
-pk