Remote assistance - connectiong and taking control

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From: thart2005 (thart2005_at_discussions.microsoft.com)
Date: 02/02/05 

Date: Tue, 1 Feb 2005 22:27:02 -0800

I have been working to get remote assistance to work and have had limited
success. Could use a little assistance - trying to support a friend through
the internet.

Setup
Both computers running XP home - sp2
Both running netgear router

What seesm to be working...
I discovered the IP address of my computer on the internet port
I port forwarded port 3389 to the IP of the computer I am using -- in this
case 192.168.0.2
I went into Help and Support and created a file, saved it then modified it
to reflect the IP address of the internet port since the address it imbedded
was the IP of the computer (192.168.0.2).
I emailed this file to my friend and he can connect to my computer but he
cannot take control. (can't figure out why not)
My computer is setup to allow remote control.

What does not work...
When I try through Messenger it fails saying it cannot resolve the address.
This occurs when I send a request or when my friend does.

Ultimately I want to control his computer. I will need to find out his LAN
port IP but I was hoping that I could send him a request and then take
control of HIS computer. Not sure if that is possible though.

Thanks for the help

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