Re: Application hang

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: JJPettit (JJPettit_at_discussions.microsoft.com)
Date: 02/01/05 

Date: Tue, 1 Feb 2005 12:43:03 -0800

Rog,

I have Plaxo as well. However I have not had any issues with it. My Outlook
runs as normal at this time with it. Outlook crashes after now and then with
the error message that you provided.

"Rog" wrote:

> JJ, I may have found a/the solution, although I don't know it'll work for
> you. I have Plaxo installed (Outlook plug-in), which I remembered I changed
> online today ... I disabled Plaxo and voilà ... Outlook is up and running
> again!
>
> "Rog" wrote:
>
> > Hey JJ,
> >
> > I found some reference to a problem with Norton AV 2002 Professional ... but
> > hey, the link with the solution is dead!
> >
> > The weird thing is that Outlook works fine on my wife's XP account on the
> > same PC. The .pst file is being updated with the last time I attempted to
> > start Outlook!
> >
> > "JJPettit" wrote:
> >
> > > Rog,
> > >
> > > I have recieved the same error message here as well from Outlook. I too have
> > > Norton Anti-Virus software installed.
> > >
> > > No additional progress...
> > >
> > >
> > > "Rog" wrote:
> > >
> > > > 'Just discovered this one for the 1st time. Am running XP Home SP2 and get
> > > > the same hang on OUTLOOK ... everything else seems to be running fine. Saw on
> > > > the 'Windows XP Help & Support' where it may well be related to AV software
> > > > (in my case Norton).
> > > >
> > > > Here's my error message:
> > > >
> > > > szAppName : OUTLOOK.EXE szAppVer : 11.0.6353.0 szModName : hungapp
> > > >
> > > > szModVer : 0.0.0.0 offset : 00000000
> > > >
> > > > Has anybody made any progress here?
> > > > "DUBB" wrote:
> > > >
> > > > > I ordered the SP2 disk through the mail and rebuilt the system from scratch.
> > > > > I use an home built with intel motherboard, P4 1.7 MHz, Western Digital 160
> > > > > Gig hard drive, 512 RAM, Norton Internet Security 2004. I started with XP
> > > > > installation then SP2 then the games and misc. programs that I use. I then
> > > > > installed my internet provider and saved the installation of Norton for last.
> > > > > It's been a week and so far so good!
> > > > >
> > > > > "JJPettit" wrote:
> > > > >
> > > > > > What I get (when it happens) is the following 3 errors.
> > > > > >
> > > > > > 1. Fault bucket 126648864.
> > > > > > 2. Hanging application iexplore.exe, version 6.0.2900.2180, hang module
> > > > > > hungapp, version 0.0.0.0, hang address 0x00000000.
> > > > > > 3. Hanging application rundll32.exe, version 5.1.2600.2180, hang module
> > > > > > hungapp, version 0.0.0.0, hang address 0x00000000.
> > > > > >
> > > > > > And what I also noticed is that i normally get this error when I right click
> > > > > > on a web link and select open in new window. When I try to close the window
> > > > > > that is when I get the error and the system freezes. I can not say that I
> > > > > > have seen the CPU hit 100% when that happens. I do not believe it has as I am
> > > > > > able to still go to other applications and work.
> > > > > >
> > > > > > Thanks,
> > > > > > Jeff
> > > > > >
> > > > > >
> > > > > > "zacittub" wrote:
> > > > > >
> > > > > > > Running an HP NC6000 notebook with McAfee 8.0i Virus Scan. Same OS
> > > > > > > Build. 1GByte of RAM.
> > > > > > >
> > > > > > > Did you simply disable the Windows Firewall/ ICS "Service"? You state
> > > > > > > that you are having fewer "hangs". Does that imply even after you
> > > > > > > disable the service (if you did so) that you got the 100% CPU
> > > > > > > utilization anomaly?
> > > > > > >
> > > > > > > Thanks!
> > > > > > >
> > > > > > >

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