Re: Generic Host Process for Win32 Services crashing

From: Kelly (kelly_at_mvps.org)
Date: 01/29/05


Date: Sat, 29 Jan 2005 01:31:10 -0600

Thanks for the values.

As for the rest, turn off System Restore before running the virus checkers.
Also, run the combo, I suggested, you only mentioned two of the four.

-- 
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Albert Wang" <AlbertWang@discussions.microsoft.com> wrote in message 
news:35193F54-3B17-4180-8F20-D889EE5D254B@microsoft.com...
> Thanks for responding.
>
> The two keys were "CurrentBuildNumber" and "CSDVersion" under
> "CurrentVersion."
>
> I have updated and run full scans with Symantec AntiVirus and Ad-Aware.
> Ad-Aware picked up some files (no processes/programs) and deleted them; I
> found a trojan in my Temporary Internet Files with the virus scan, but
> deleting it did not resolve the problem.
>
> I tried a Google Search myself, but didn't find anything pertinent to the
> specific issue I'm experiencing.
>
> I've noticed today that my connection is disconnecting and reconnecting by
> itself.  The cable itself is fine.  I had this problem the morning I 
> started
> having the "Generic Host Process" problem, but have not had it since, 
> until
> now.
>
> Your further aid is very much appreciated.
>
> -Albert
>
> "Kelly" wrote:
>
>> Hi Albert,
>>
>> >I have contacted MS tech support regarding this
>> > problem, and the solution they returned (entering Safe Mode and 
>> > deleting
>> > two
>> > Registry keys) did not work; I have updated them on this and am 
>> > currently
>> > waiting on their response.
>>
>> What were the two keys?
>>
>> Per your issue:
>> http://www.google.com/search?hl=en&q=Generic+Host+Process+for+Win32+Services+&btnG=Google+Search
>>
>> Run this combo now!
>>
>> W32.Sasser Removal Tool (Line 321) Right hand side)
>> http://www.kellys-korner-xp.com/xp_tweaks.htm
>>
>> W32.Blaster.Worm
>> http://www.kellys-korner-xp.com/xp_qr.htm#rpc
>>
>> MS Blaster Tool:  http://tinyurl.com/3h8kw
>>
>> Run Ad-Aware SE, Spybot and HijackThis:
>> http://www.majorgeeks.com/downloads31.html
>>
>> Note:   Update each program, once installed, before running.
>>
>>
>>
>> -- 
>> All the Best,
>> Kelly (MS-MVP)
>>
>> Troubleshooting Windows XP
>> http://www.kellys-korner-xp.com
>>
>>
>> "Albert Wang" <Albert Wang@discussions.microsoft.com> wrote in message
>> news:3CA88D60-2E87-49EB-9C2C-3319BECB35A4@microsoft.com...
>> > When my computer starts and when I try to use Explorer (both IE and
>> > Windows
>> > Explorer), I get the error "Generic Host Process for Win32 Services has
>> > encountered a problem and needs to close."  This problem makes viewing 
>> > the
>> > contents of my drives extremely slow, and completely prevents me from
>> > using
>> > IE at all, as well as degrading performance in general.  I chose to 
>> > send
>> > an
>> > error report, and MS Online Crash Analysis informed me that a possible 
>> > fix
>> > could be installing Service Pack 2.
>> >
>> > However, I have a beta version of Service Pack 2 (v.2055), which blocks
>> > installation of the final SP2 release.  I have been unsuccessful in
>> > uninstalling Service Pack 2 through the Add/Remove Programs panel or 
>> > the
>> > hidden folder method.  I have contacted MS tech support regarding this
>> > problem, and the solution they returned (entering Safe Mode and 
>> > deleting
>> > two
>> > Registry keys) did not work; I have updated them on this and am 
>> > currently
>> > waiting on their response.
>> >
>> > Using System Restore to revert to before the problem started occuring 
>> > does
>> > resolve the issue, but it comes back in the morning, whether or not my
>> > computer was on overnight.
>> >
>> > Any information that could help to resolve this issue would be greatly
>> > appreciated.
>>
>>
>> 


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