Re: extremely odd - Logon User Names are Missing

From: CIBC (anonymous_at_discussions.microsoft.com)
Date: 02/26/05 

Date: Sat, 26 Feb 2005 05:21:29 -0800

Thanks for your reply, but the computer won't allow
administrator to log on either - gives exactly the same
message. Passwords are correct so that's not the
problem. As I said, it is extremely odd :(
I am coming to believe that it is just a setting in
registry that is off, but which one?

Thanks

>-----Original Message-----
>Hi,
>
>Hmm, System Admin should've work. This is the only
workaround that has
>worked for many users here: Boot into Safe Mode to the
Admin account and
>log in. From there, perform a System Restore.
>
>--
>All the Best,
>Kelly (MS-MVP)
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>
>"CIBC" <anonymous@discussions.microsoft.com> wrote in
message
>news:1ce901c51b7a$53633da0$a601280a@phx.gbl...
>> Hi,
>> This is a problem that I have found listed on a few
>> websites, but no one seems to have a solution. It is
not
>> an easy solution as we have tried the easy fixes and
also
>> spent 2+ hours on the phone with microsoft and dell
>> today. I think that we are somehow being locked out of
>> the system because of a MS security update from 2/22.
>> Are there any settings I can changed in the recovery
>> console to allow entry to our desktop. User names and
>> passwords are ok, I checked to make sure, but I just
>> can't seem to logon.
>>
>> Here is the history:
>>
>> The last thing that was done at night was to install
the
>> update (I believe it is KB887742 but can't get into the
>> computer to confirm)
>>
>> In the morning, we get the blue screen that says to
>> logon. There are no user names as options to logon as.
>> Doing ctrl-alt-del gets you to the classic style logon,
>> but still can't logon as eitehr our user name or as
>> administrator.
>>
>> Neither account has a password set for them. We
>> confirmed that this was so this afternoon using a linux
>> program that let us look at passwords even if we can't
>> logon.
>>
>> We have tried:
>> 1. Logon as usual - get blue screen that says logon,
>> only no possible way to do so.
>>
>> 2. Start up in safe mode. - Same thing happens - get
>> blue screen that says logon, but no possible way to do
so.
>>
>> 3. Starting up with recovery consol. Can't get
anywhere
>> from there either, but I don't totally know what else
to
>> do from here or what settings to try and change.
>>
>> 4. Tried the repair reinstall of windows. Took us
back
>> to SP1 I think, but still can't logon.
>>
>> Any suggestions? We do think it is related to the
update
>> released on Tuesday, Feb 22.
>>
>> Thanks,
>> Becky
>>
>
>
>.
>

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