Re: Windows XP SP2 Freezes Using Internet
From: Fay Kalyus (nobody_at_nowhere.xx)
Date: 01/28/05
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Date: Fri, 28 Jan 2005 11:37:32 -0500
Wow, I've never heard of making the machine hang in this manner!
It sounds like the beginning of a long and perilous journey. I'm not
talking about the crash, but about trying to get technical support from
Microsoft without ponying up hundreds of dollars. I think it'd be easier to
stroll into deepest Mordor.
- Timothy Campbell
www.tc123.com
"David Candy" <.> wrote in message
news:O57zFabAFHA.1400@TK2MSFTNGP11.phx.gbl...
hang is the search word you want.
If you have a normal keyboard you can force a crash and thus error logs
Ctrl (RHS only) + Scroll Lock twice Initiates a blue screen. Used for
hangs to get a memory dump. Only works on PS/2 or older keyboards. USB
keyboard users need to get an addin crash card.
Note: Keyboards have low priority so if another piece of hardware has
caused the hang windows may not see this key sequence.
A registry key needs to be set to enable this key sequence.
HKEY_LOCAL_MACHINE\
SYSTEM\CurrentControlSet\Services\i8042prt\Parameters
CrashOnCtrlScroll=1 as a DWord.
Then you may be able to submit it here
http://oca.microsoft.com or more realisticly (as yopu caused the crash they
might ignore it) via Technical Support (look in your phone book).
-- ---------------------------------------------------------- http://www.uscricket.com "Fay Kalyus" <nobody@nowhere.xx> wrote in message news:4qednWGtMu08zGncRVn-3w@rogers.com... > Thanks for the reply, Gary. > > No, I'm not running a wireless utility. My net situation is simply a > cable > modem. And unfortunately I do not have a spare hard drive to install an > alternative or duplicated operating system. I really don't have any fancy > hardware on my machine. It's a relatively new 2.5 GHz Dell, to which I've > never added a single piece of internal hardware. > > The problem started becoming awkward immediately after I installed SP2. > Mind you, prior to (and after) the installation of SP2, FTP-Commander used > to cause the same problem when I tried to disconnect from an FTP > connection. > Not always, but most of the time. > > This strongly suggests to me that the problem has nothing to do with > hardware. After all, an FTP disconnect is just a command. I have the > impression that some tiny section of Windows code is sitting in a tight > loop, waiting for something to happen -- and it never does. Incidentally, > FTP-Commander (and other programs) did NOT behave this way when my machine > was new, so I suspect the problem was introduced by a Microsoft security > patch. > > Lest it should seem I'm ragging on FTP-Commander, I should mention that a > related problem occurs with DOS FTP. Several times a day I backup my work > files off-site by zipping them up and running an FTP script from a batch > file in a DOS window. Every once in a while -- and this predated SP2 -- > the > DOS box would freeze up after the FTP tried to logout. This wouldn't lock > up the machine, though -- that part is a recent phenomenon. Yet once > again > it appears that something was waiting for something to happen (perhaps > some > kind of acknowledgement from the host). > > The preponderance of evidence suggests that the problem is software -- not > hardware. I'd guess that somewhere in Windows there's a frustrated little > loop of code that never lets the operating system get a word (well, byte) > in > edgewise. I'm not sure how I'd test this theory, or locate that frenzied > fragment of code so I can tell Microsoft what's wrong, though I think I > could probably cause it to happen "on command" simply by running > FTP-Commander. > > Is there some kind of utility that can display what processes have become > active during, say, that last 50 milliseconds? (Bear in mind that it must > be on-screen, because once the machine locks up, it's all over.) > > Or do you have any other suggestions based on the foregoing? > > Thanks. > > - Timothy Campbell > www.tc123.com > > > "Gary R." <roberthouse@geocities.com> wrote in message > news:ODukWEWAFHA.4044@TK2MSFTNGP11.phx.gbl... >> "Fay Kalyus" <nobody@nowhere.xx> wrote in message >> news:VNGdnWiYFLxHD27cRVn-2g@rogers.com... >>> The number of possible search phrases is enormous, and the Knowledge >>> Base >>> doesn't seem to be very good at eliminating candidates. >>> >>> Do you, in fact, recognize the symptoms I described, or is your advice >>> just a variation on RTFM? >>> >> >> The list of possible causes is also enormous, including hardware >> problems. >> Way too many for someone to post a step-by-step. If your drivers are all >> current, you can eliminate programs running at startup to see if they're >> causing it. You can swap out hardware, including memory, cards, etc. To >> show how elusive this can be, I just replaced a motherboard in order to >> be >> able to use Windows update on a clean install; I installed several times, >> with virtually all hardware swapped out piece by piece...memory, cards, >> CPU, network, video, and still it would lock up at Windows update and a >> few multimedia situations. It was, in fact, the motherboard....who'd a >> thought. >> >> Do you have a wireless utility running? Many wireless networking >> components will have you install their utility programs, and they >> conflict >> or are totally unnecessary with SP2; for most of them you uninstall the >> utilities and simply point Windows to the driver file. Many of the >> utility programs can cause horrible problems, even if they worked fine >> before SP2. >> >> If you have a spare hard drive, slip it in the machine in place of the >> current one, and install and update XP. If it runs OK, at least you know >> it's not hardware. >> >> Gary >> >> >> > >
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