Re: how to install video card drivers

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: COLINT (COLINT_at_DISCUSSIONS.MICROSOFT.COM)
Date: 02/21/05 

Date: Mon, 21 Feb 2005 13:25:02 -0800

Allen,

I believe I will have to be more specific about my problem.

I upgraded my computer from Windows XP oem Home Edition to Windows XP
oem Professional last weekend. My Creative 3D Blaster FX5900 Ultra graphics
card
worked ok up until then. Now my pc is using the generic video driver, dxdiag
is not recognising the fact that I have a video card connected. Device
Manager will
not let me remove the graphics card because it doesn't show up on the list
of hardware I have installed. What I would like to do, is remove it
completely, then reinstall it, but do you think I can find out how to, no.

In dxdiag DirectDraw, Direct3D and AGP Texture Acceleration are not
available, the disable function is greyed out. Dxdiag does say that I need to
download the latest graphics card drivers from the Creative web site. Surely
though, Windows needs to know firstly, that I have a graphics card already
connected to my pc. I have downloaded the latest drivers, but they are in the
form of a zip file. The trouble is
I don't know how to install them from this zip file which at the present
moment resides on my desktop.

I have been advised to boot up the pc in safe mode by pressing F8 at
startup, which I have done. Device Manager will still not recognise that my
graphics card is connected.

When using Flight Simulator 2004 I get the error message "Your computer
cannot currently use 3-d hardware acceleration. Software 3-d mode has been
enabled. Some graphical features may not appear in software mode." It is
right the graphics are poor to say the least!

Can you offer any further help?

Regards

Colin

"Allen L." wrote:

> In news:3F707478-D2B8-412C-8089-F9E9ACE7427E@microsoft.com,
> COLINT <COLINT@DISCUSSIONS.MICROSOFT.COM> typed:
> > I need to know how to install new video card drivers. dxdiag does not
> > recognise I have a video card installed, My Windows XP is using the
> > generic video driver.
>
> Normally you would go to the card Website and download the latest drivers
> and then uninstall your present driver from Add/Remove Programs (If listed &
> if not uninstall from Device Manager), then install the new download from
> the manufacturer.
>
> ....Allen
>
>
>

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