Re: Internet Explorer problems...
From: nancy (nancy_at_discussions.microsoft.com)
Date: 02/20/05
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Date: Sat, 19 Feb 2005 16:37:49 -0800
Thanks Malke for your reply
I tried scanning my comp with spybot, then Ad-aware, both found spyware,
which i cleaned except for Altnet registry values because I have Kazaa and
Diet K ( will those registry values do any harm?) Then I ran WinSockFix...
However, IE is still not working... I forgot to mention this but the IE
Help->About is blank, it doesnt show the version, cipher strength or product
ID.. Would re-installing Internet Explorer help? Where do I get IE? I didn't
get a Windows CD with my computer..
"Malke" wrote:
> JW wrote:
>
> > i'm guessing here, but maybe it is choking on a corrupted cookie.
> > did you try after deleting all cookies ?
> >
> > p.s.
> > there are some web sites on the www that will not open properly in
> > Firefox, but this is not a problem with Firefox.
> >
> >
> > nancy wrote:
> >> I am having problems with Internet Explorer.. It does not display
> >> pages, just says 'done' with a blank page... I also get strange
> >> errors, like ' Cookies object error 'ASP 0200 : 80004005'
> >>
> >> Out of Range 'Expires' attribute
> >>
> >> /common/login.asp, line 64
> >>
> >> The date and time given for 'Expires' precedes Jan 1, 1980 or excedes
> >> Jan 19, 2038, 3:14:07 GMT. '
> >>
> >> I tried to scan my computer for viruses online, but I couldnt.. the
> >> pages didn't open... I have eTrust EZ Antivirus and it can update,
> >> but it doesnt find viruses or anything...
> >>
> >> I downloaded Netscape and Fire Fox, they work better than Internet
> >> Explorer, but still they dont open all pages...
> >>
> >> What do I do? Please help
> >> Nancy
>
> Windows will not "choke on a cookie", although that is an interesting
> and colorful guess. Nancy, please scan for malware as follows, doing
> everything with updated tools in Safe Mode. Since you have difficulties
> in getting to the Internet, you will probably have to download the
> necessary tools and updates on a different computer which has a working
> Internet connection and a cd burner. Or take the machine to a good
> local computer professional (not a BestBuy or CompUSA type of store).
>
> 1) Scan in Safe Mode with current version (not earlier than 2004)
> antivirus using updated definitions.
>
> Before you remove malware, get LSPFix (or WinSockFix for XP which you
> can get from MajorGeeks) - see links below.
>
> 2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
> programs are free, so use them both since they complement each other.
> There is a new version of CWShredder from Intermute. I would not
> install the other Intermute programs, however. Alternately, there are
> CoolWebSearch malware removal steps at SilentRunners.
>
> Be sure to update these programs before running, and it is a good idea
> to do virus/spyware scans in Safe Mode. Make sure you are able to see
> all hidden files and extensions (View tab in Folder Options).
>
> If the malware remains even after you used Ad-aware and Spybot, you can
> scan with HijackThis. HijackThis is an excellent tool to discover and
> disable hijackers, but it requires expert skill. See below for
> HijackThis links, including sites where you can post your HJT logs. A
> combination of HijackThis and About:Buster works well in removing the
> About:Blank homepage hijacker. Again, this is an expert tool and
> novices should get help with it.
>
> 3) If you are running Windows ME or XP, you should disable/enable System
> Restore after the system is clean because malware will be in the
> Restore Points. With ME, you must disable System Restore completely.
> With XP, you can delete all but the most recent (presumably clean)
> System Restore point from the More Options section of Disk Cleanup
> (Run>cleanmgr).
>
> 4) Make sure you've visited Windows Update and applied all security
> patches. Do not install driver updates from Windows Update.
>
> 5) Run a firewall.
>
> Links to help with malware:
>
> Software/Methods:
> http://www.safer-networking.org - Spybot Search & Destroy
> http://www.lavasoftusa.com - Ad-aware
> http://www.majorgeeks.com - good download site
> http://www.intermute.com/spysubtract/cwshredder_download.html
> http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners
> http://www.cexx.org/lspfix.htm - Repair Winsock 2 settings after
> removing spyware
> http://www.spychecker.com/program/winsockxpfix.html - WinsockXPFix.exe
>
> HijackThis:
> http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
> Eshelman
> http://aumha.net - forums
> http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
> forum
> http://www.wilderssecurity.com/
> http://forums.tomcoyote.org/
>
> General:
> http://aumha.net - look under "Security" for various forums
> http://rgharper.mvps.org/cleanit.htm
> http://mvps.org/winhelp2002/unwanted.htm
> http://www.aumha.org/a/parasite.htm - The Parasite Fight
> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>
> Malke
> --
> MS MVP - Windows Shell/User
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
>
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