Re: ie, extranet ping problem

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Malke (malke_at_nospoonnotreally.com)
Date: 02/17/05 

Date: Thu, 17 Feb 2005 08:47:52 -0800

Helper wrote:

> hi,
> I am having ie, firefox browser past 2 days i lost my internet
> connection.
> i am not able to browser from both browser. I could able to ping
> yahoo or other site. But not able to browse the internet.
>
> while making ping to ip's i get like junk characters.
>
> ;( Any body suffered this problem, can give me the solution
>
What changed between the time things worked and the time they didn't?
Your post is too broad to get a specific answer. As a generalized
answer, I would troubleshoot:

1. Make sure your computer is 100% virus and spyware-free.
2. If you have a cable/dsl modem, power-cycle it by turning it off for
about 30 seconds and then turning it on again.
3. If you have a router to go with the cable/dsl modem, include it in
your power-cycling - the router gets turned off, then the modem; wait a
bit and then turn on the modem and then the router.
4. Start>Run cmd [enter]
    ipconfig /release [enter]
    ipconfig /renew [enter]
5. Check hardware - network adapter or modem.
6. Check hardware - any cables.

Malke 

-- 
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

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