Re: XP Pro Reboots when Installing Java, MSN, Office for no reason?
From: Bob (n4ave_at_bellsouth.net)
Date: 02/17/05
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Date: Thu, 17 Feb 2005 10:23:00 -0600
This is on the same computer. I have removed all usb devices, and have all
the windows updates installed (except the msn 6.2, which is one that causes
a reboot) and driver updates also. I replaced the ram with know good ram,
etc. The only time this happens is with the programs, java, msn, office
2002, and those are the ones that cause the problem. Other program
installation works. This is weird!!! I am at a loss today!!!
"Kerry Brown" <kerry@kdbNOSPAMsystems.c*o*m> wrote in message
news:%23125VgQFFHA.2824@tk2msftngp13.phx.gbl...
> I'm having a hard time following you but as I read it you've just done a
> clean install because of a rebooting problem. Is this the same computer?
> If it is then it is most likely a hardware or driver problem. If it is two
> different computers then I would look for the common item between both
> systems either software or hardware/driver. If there is nothing in common
> the first toubleshooting step would be to make sure all updates to windows
> and installed programs are done. Next would be to get the latest hardware
> drivers. If the problem continues I would try to disconnect some of the
> hardware that uses power, e.g 2nd hard drive, CDROM/DVD drives, etc.
> Unhook all USB devices and everything except the boot hard drive. See if
> the problem goes away. If it does the power supply is suspect. Did you
> replace the ram with known good ram or just run some tests on the existing
> ram? I have little faith in software ram tests. They often don't report
> marginal ram. It could also be a combination of items, marginal ram
> coupled with a marginal power supply. Another good test would be to
> substitute a known good video card of another chipset. This will eliminate
> the possiblity of a driver conflict. If this solves the problem you would
> have to do some further testing to determine if the original card was bad
> or the driver was causing a problem.
>
> Hope this helps.
>
> Kerry Brown
> KDB Systems
>
> "Bob" <n4ave@bellsouth.net> wrote in message
> news:%23vQCOSQFFHA.1932@TK2MSFTNGP14.phx.gbl...
>> Overheating and bad ram are not the problem. I have checked that. It
>> just occurs when installing certain software such as java, msn update,
>> etc. Any other time the reboot doesn't occur. I can download, upload,
>> and put a heavy load on the system and the reboot doesn't happen. It's
>> really weird but I'm gonna go nuts figuring it out. I just reformatted
>> and reinstalled the operating system because of constant reboots on my
>> other hardrive and could not even get to a startup screen. Now this is
>> happening! Any other ideas out there???
>>
>>
>> "Yves Leclerc" <yleclercNOSPAM@maysys.com> wrote in message
>> news:%23FeqUFQFFHA.3736@TK2MSFTNGP10.phx.gbl...
>>> Reboot are usually cause by:
>>>
>>> System over heating
>>> System not having enough power
>>>
>>> Bad RAM.
>>>
>>>
>>> "Bob" <mothers@yahoo.com> wrote in message
>>> news:u3N078PFFHA.1260@TK2MSFTNGP12.phx.gbl...
>>>> Help! I have tried everything I know of. When trying to load Java, or
>>>> the MSN 6.2 upgrade, or when putting in a New install disk of Microsoft
>>>> Office, my computer just automatically reboots before I even get to the
>>>> install. It does it at other times too. I am running XP pro, with a
>>>> P4-2.4, and have 1.3meg of ram installed. I don't have a clue as what
>>>> is causing this and have searched and tried other things. I have AVG
>>>> software looking for a virus, but so far have found nothing. Any
>>>> Ideas???
>>>>
>>>> Bob
>>>>
>>>
>>>
>>
>>
>
>
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