Re: Windows xp home
From: Dan (spamyou_at_user.nec)
Date: 02/14/05
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Date: Mon, 14 Feb 2005 13:20:52 -0700
Thanks for sharing your experience with us David. I appreciate the
information. Have a great day!
"Creative Design and Computers"
<CreativeDesignandComputers@discussions.microsoft.com> wrote in message
news:F484A084-2776-42D3-8081-1A2512BB81E9@microsoft.com...
: O.K. guys, I have solved the issue myself. Apparently the customer had the
: bios anti-virus item unchecked in the bios so that the virus wrote a script
: into the bios preventing it from loading windows. Unfortunatly I had
: re-formated the drive to try to reload the system. I even in desperation
re,
: moved the partition and re-installed it to no avail. My last attempt at
: trying to repair this beast was to download a flash for the bios, "(which i
: do not recommend to anyone who does not have extensive experience)" and
after
: flashing it, the system loaded right up without any problems. Please share
: this with anyone who has this problem in the future as this particular
virus
: is deadly.
: Dave Giles
:
: "Creative Design and Computers" wrote:
:
: > A customers system has xp home and acquired the hacktool.rootkit virus.
I
: > installed her drive on a working system and removed the virus and
infected
: > files. Putting the drive back in her tower and trying to access windows,
it
: > will only go to the black screen right before entering windows where the
: > curser appears and it just will not go any further. I tried switching
the
: > hard drive with a windows 98 system on it and it loads just fine. I
tried
: > reinstalling xp but it only goes to the blamk screen and hangs just as it
did
: > with the old operating system. Is it possible that the virus changed the
: > cmos of the motherboard or something else. Possibly the master boot
record
: > was changed or ?????????.
: > I sure could use some ideas as I am baffled with this one.
: > Dave Giles
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