Re: OT - Outlook contact files do not transfer after syncing PDA with laptop

From: Gerry Cornell (gcjc_at_tenretnitb.com)
Date: 02/14/05 

Date: Mon, 14 Feb 2005 08:49:40 -0000

John

To research error reports from Event Viewer one needs the Event ID: and
Source. Links to sources of information:

http://www.microsoft.com/technet/support/ee/search.aspx?DisplayName=Windows%20XP%20Professional&ProdName=Windows%20Operating%20System&MajorMinor=5.1&LCID=1033

http://www.eventid.net/search.asp 

-- 
Hope this helps.
Gerry
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"John Barnett MVP" <freelanceit@mvps.org.NOSPAM> wrote in message 
news:u042ZGjEFHA.3728@TK2MSFTNGP14.phx.gbl...
> Gerry this is the information he has supplied me with to date:
>
> On 2/12:
>
> A provider, Offprov has been registered in the WMI \Root\MSAPPS, to 
> use Local System Account. Account is privileged and provider may cause 
> a security violation if it does not correctly impersonate user 
> requests.
>
> On 2/8:
>
> Product: Palm Desktop- A newer version of Palm Desktop is already 
> installed.
>
> On 2/3 (3 times):
>
> Hanging Application, VERSION 0.0.0.0. hang module hang application 
> version.
>
> On 1/12:
>
> Detection of product (with along number) feature 'Office User Data 
> component (again with a long number) failed. The resource 
> 'HKEY_CURRENT_ USER Xsoftware\Microsoft\Office\9.0\Common\User Data 
> does to exist
>
> On 12/30:
>
> Detection of product (again with a long number) Feature Outlook 
> MAPICONTAR failed during request for component.
>
> Also reference other feature: Outlook MAPIIMEP, MAPIPST, MAPI that all 
> failed.
>
> Hope it makes sense.
>
>
> -- 
> John Barnett MVP
> Associate Expert
> http://freespace.virgin.net/john.freelanceit/index.htm
>
>
> "John Barnett MVP" <freelanceit@mvps.org.NOSPAM> wrote in message 
> news:OmdzzrcEFHA.2756@TK2MSFTNGP15.phx.gbl...
>> Apologies for posting this post here. It has laready been posted in 
>> the Outlook Newsgroup but no replies have been recieved so far. 
>> Perhaps a wider audience might be able to throw some light onto the 
>> problem?
>>
>> I recently had someone email me asking for help. Apparently he has 
>> been
>> trying to sync his outlook contacts from his Laptop to his PDA (and
>> visa-versa, of course). Up until 2 weeks ago he has had no problems. 
>> Now
>> however, every time he tries to sync the two machines the files do 
>> not
>> transfer. I have suggested he checks his connection cable and if that 
>> is ok
>> he does a repair of outlook. These tasks he has completed and, he 
>> informs
>> me, they have made no difference. I have included a copy of athe 
>> first and
>> last email from him so you can get a better idea of what is actually
>> happenning.
>>
>> "John,
>> Picked your name off of the M/S MVP list. Hope you can help. All of a 
>> sudden
>> when I sync my PDA with my laptop, the data (contact) information 
>> does not
>> transfer. I do not want to reinstall M/S Office. is there any easy 
>> way to
>> get my PDA to sync with my laptop rather than Palm Desktop."
>>
>> "John
>>
>> Did the detect/repair; no success. Re: details, I work off of a 
>> WinBook
>> laptop. Have over 70 GB of disk space available. CPU is 1600 GhZ. 
>> Connecting
>> my Palm Tungsten E to my laptop via USB cable.
>>
>> Again, the strange thing is that I had no issues with syncing until 2 
>> weeks
>> ago. What I know is that the syncing process is going to my Palm 
>> desktop
>> application not M/S Outlook. I tried deleting the Palm Desktop 
>> application,
>> with still no success thinking that might work."
>>
>> Can anyone give me any suggestions as to (a) what he is doing wrong 
>> and (b)
>> how to correct the problem?
>>
>>
>> -- 
>> John Barnett MVP
>> Associate Expert
>> http://freespace.virgin.net/john.freelanceit/index.htm
>>
>>
>>
>>
>
>

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