Re: microsoft download site indicates that my version is not authentic

From: Mike Brannigan [MSFT] (mikebran_at_online.microsoft.com)
Date: 02/13/05 

Date: Sun, 13 Feb 2005 23:02:00 -0000

"Mike Brannigan [MSFT]" <mikebran@online.microsoft.com> wrote in message
news:u7DOXefEFHA.1188@tk2msftngp13.phx.gbl...
> "Tom" <noway@nothere.com> wrote in message
> news:O60rMpdEFHA.1932@TK2MSFTNGP14.phx.gbl...
>
> "Mike Brannigan [MSFT]" <mikebran@online.microsoft.com> wrote in message
> news:eVY5%23RdEFHA.3596@TK2MSFTNGP12.phx.gbl...
>
>> You should as lost revenue means less to spend on the Billions of dollars
>> each year it costs us to develop Windows and other products for you.
>
>> So? I have yet to see MS make any price reductions for gained
>> revenue from the PA scheme. Their profits sure have been going up and up
>> going back decades. Since XP came out well over 3 years ago,
>> the retail price has not changed one red cent.
>
> Two points
>
> 1. if the retail price has not changed ("one red cent" as you state) then
> in
> fact it has decreased in real terms while the functionality etc has bee
> ever
> increasing.

> The functionality has not increased, unless you are saying that writing
> service
> packs is increasing functionality, which is wrong as much as it is a fix.
> Name
> some beneficial functionalities that have been added other than massive
> security
> fixes that have been introduced twice now. In fact SP2 broke my Word 2003,
> and MS response to me was "Case Closed". I didn't get my red cents worth
> from
> that either as much as less functionality for something paid for to have a
> (certain)
> function; that is an increase of profits through less support.

I assume you have actually used a previous version of Windows ?
If not maybe some research for you is in order to see the advancements in
Windows functionality since Windows in 1983
I cannot comment on your specific case on Word.

> 2. The costs of developing software have certainly not decreased as the
> products have increased in complexity and scope.

> Uh Huh,Give me a break! Tell that to the developers who were prevalent
> in the US and are now more so in India; the phone support centers are all
> virtually off-shored, and we know how money is saved there. Why am I not
> seeing the savings from that? Why has the support gone down?

Why do you think we off shore some of our development work ? Because it is
incredible expensive. Hence my point.
We have already discussed that the real price of Windows has come down in
real terms and any cost saving we can make in development can then be spent
elsewhere. 

-- 
Regards,
Mike
--
Mike Brannigan [Microsoft]
This posting is provided "AS IS" with no warranties, and confers no
rights
Please note I cannot respond to e-mailed questions, please use these
newsgroups
"Tom" <noway@nothere.com> wrote in message 
news:eoBZNbhEFHA.3244@TK2MSFTNGP15.phx.gbl...
"Mike Brannigan [MSFT]" <mikebran@online.microsoft.com> wrote in message 
news:u7DOXefEFHA.1188@tk2msftngp13.phx.gbl...
> "Tom" <noway@nothere.com> wrote in message
> news:O60rMpdEFHA.1932@TK2MSFTNGP14.phx.gbl...
>
> "Mike Brannigan [MSFT]" <mikebran@online.microsoft.com> wrote in message
> news:eVY5%23RdEFHA.3596@TK2MSFTNGP12.phx.gbl...
>
>> You should as lost revenue means less to spend on the Billions of dollars
>> each year it costs us to develop Windows and other products for you.
>
>> So? I have yet to see MS make any price reductions for gained
>> revenue from the PA scheme. Their profits sure have been going up and up
>> going back decades. Since XP came out well over 3 years ago,
>> the retail price has not changed one red cent.
>
> Two points
>
> 1. if the retail price has not changed ("one red cent" as you state) then 
> in
> fact it has decreased in real terms while the functionality etc has bee 
> ever
> increasing.
The functionality has not increased, unless you are saying that writing 
service packs is increasing functionality, which is wrong as much as it is a 
fix. Name some beneficial functionalities that have been added other than 
massive security fixes that have been introduced twice now. In fact SP2 
broke my Word 2003, and MS response to me was "Case Closed". I didn't get my 
red cents worth from that either as much as less functionality for something 
paid for to have a (certain) function; that is an increase of profits 
through less support.
> 2. The costs of developing software have certainly not decreased as the
> products have increased in complexity and scope.
Uh Huh,Give me a break!  Tell that to the developers who were prevalent in 
the US and are now more so in India; the phone support centers are all 
virtually off-shored, and we know how money is saved there. Why am I not 
seeing the savings from that? Why has the support gone down?
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