Re: OT - Outlook contact files do not transfer after syncing PDA with laptop

From: John Barnett MVP (freelanceit_at_mvps.org.NOSPAM)
Date: 02/13/05


Date: Sun, 13 Feb 2005 17:50:10 -0000

Hi Gerry,

I have requested that he check the event viewer for any error messages but
have not yet received any confirmation. I will let you know as soon as i get
any further information.

-- 
John Barnett MVP
Associate Expert
http://freespace.virgin.net/john.freelanceit/index.htm
"Gerry Cornell" <gcjc@tenretnitb.com> wrote in message 
news:uMZCwJdEFHA.624@TK2MSFTNGP15.phx.gbl...
> John
>
> Are there any errors in Event Viewer relating to the problem?
>
> -- 
>
>
> Hope this helps.
>
> Gerry
> ~~~~~~~~~~~~~~~~~~~~~~~~
> FCA
>
> Using invalid email address
>
> Stourport, Worcs, England
> Enquire, plan and execute.
> ~~~~~~~~~~~~~~~~~~~~~~~~
> Please tell the newsgroup how any
> suggested solution worked for you.
>
> http://dts-l.org/goodpost.htm
>
> ~~~~~~~~~~~~~~~~~~~~~~~~
>
>
> "John Barnett MVP" <freelanceit@mvps.org.NOSPAM> wrote in message 
> news:OmdzzrcEFHA.2756@TK2MSFTNGP15.phx.gbl...
>> Apologies for posting this post here. It has laready been posted in the 
>> Outlook Newsgroup but no replies have been recieved so far. Perhaps a 
>> wider audience might be able to throw some light onto the problem?
>>
>> I recently had someone email me asking for help. Apparently he has been
>> trying to sync his outlook contacts from his Laptop to his PDA (and
>> visa-versa, of course). Up until 2 weeks ago he has had no problems. Now
>> however, every time he tries to sync the two machines the files do not
>> transfer. I have suggested he checks his connection cable and if that is 
>> ok
>> he does a repair of outlook. These tasks he has completed and, he informs
>> me, they have made no difference. I have included a copy of athe first 
>> and
>> last email from him so you can get a better idea of what is actually
>> happenning.
>>
>> "John,
>> Picked your name off of the M/S MVP list. Hope you can help. All of a 
>> sudden
>> when I sync my PDA with my laptop, the data (contact) information does 
>> not
>> transfer. I do not want to reinstall M/S Office. is there any easy way to
>> get my PDA to sync with my laptop rather than Palm Desktop."
>>
>> "John
>>
>> Did the detect/repair; no success. Re: details, I work off of a WinBook
>> laptop. Have over 70 GB of disk space available. CPU is 1600 GhZ. 
>> Connecting
>> my Palm Tungsten E to my laptop via USB cable.
>>
>> Again, the strange thing is that I had no issues with syncing until 2 
>> weeks
>> ago. What I know is that the syncing process is going to my Palm desktop
>> application not M/S Outlook. I tried deleting the Palm Desktop 
>> application,
>> with still no success thinking that might work."
>>
>> Can anyone give me any suggestions as to (a) what he is doing wrong and 
>> (b)
>> how to correct the problem?
>>
>>
>> -- 
>> John Barnett MVP
>> Associate Expert
>> http://freespace.virgin.net/john.freelanceit/index.htm
>>
>>
>>
>>
> 


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