Re: Error Installing Printer

From: Kelly (kelly_at_mvps.org)
Date: 01/27/05 

Date: Thu, 27 Jan 2005 01:53:25 -0600

Hi,

Download the drivers via the internet. Place them within a folder under C:.
Once done, extract them, then go to the Device Manager and use the Driver
tab, update driver and point the way. 

-- 
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"john89" <john89@discussions.microsoft.com> wrote in message 
news:6BC1EC20-FC19-471E-9D00-D73467B03F54@microsoft.com...
>I am having the same problem as Darrell. I have an hp deskjet 3620. using 
>the
> install disk it freezes up when it says to connect the printer to the
> computer and when i cancel the install and after it rolls back the install 
> it
> says thr data was invalid. i have tried everything,even called hp and they
> could not get it to install. they told me to call gateway for help. 
> Somebody
> please help!! I am using xp home.
>
> "Darrell" wrote:
>
>> I am getting an error when I try to install a printer on my computer. It
>> says:
>>
>> There was a problem installing this hardware:
>>    <PRINTER NAME HERE>
>> An error occurred during the installation of the device
>> The data is invalid.
>>
>> I have tried everything I have found on the internet, including copying
>> the DRIVER.CAB file from my CD to its proper location, and changing the
>> permissions on the PCI keys in the registry.
>>
>> I need help!!
>>
>> Thanks.
>>

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