Re: USB hardware errors - device still works
From: Kelly (kelly_at_mvps.org)
Date: 02/09/05
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Date: Wed, 9 Feb 2005 02:44:10 -0600
This is old news for HP products. Check with them. That said, within my
experience helping others, download the drivers to a special folder clearly
defined under C: to/for all devices mentioned/involved, fully extract them
and then point the way via the problematic device manager errors, where it
says Update Driver/Browse. Good luck!
-- All the Best, Kelly (MS-MVP) Troubleshooting Windows XP http://www.kellys-korner-xp.com "HAZZ44" <HAZZ44@discussions.microsoft.com> wrote in message news:59462C0B-3A41-4E53-BA86-A1661D07ACF6@microsoft.com... >I have a DELL Dimension 8200 running Win XP SP2. > The computer came with USB 1.1 and I recently installed an Adaptec > DUOconnect card (USB 2.0 and firewire). This might have been an existing > problem prior to the installation of the Adaptec card. > > I don't know when it started, but at system startup or every time I > connect > a USB device, I get an error message from the "Found new hardware > wizard". > > This occurs with my HP photosmart 7690, BELKIN compact flash media reader > and iPod mini. The error message reads; > "Cannot Install this Hardware > There was a problem installing this hardware > BELKIN USB 2 HS_CF USB Device > An error occurred during the installation of the device > The specified service does not exist as an installed service." > > The weird thing is that the devices seem to work. I don't know what speeds > or how well but I can print and download pictures through both USB ports > (2.0 > & 1.1). > > When installing the Adaptec card I had to download the driver from their > web > site since I did not have the USB 2.0 driver install. Did I do something > wrong when installing XP service pack 2? Shouldn't it have been in > downloaded > even though I didn't have an active device? > > Looking at the devices in the device manager status window shows a yellow > caution exclamation point symbol next to each device name. When I double > click on the warning symbol the driver tries to installs but fails. > > I've download the latest updates from the Windows update web site, HP > printer support web site and Adaptec. > > Any ideas on what is wrong and how to fix this problem. > I could probably live with problem by closing the error message window(s) > each time, however it is annoying and I don't know if performance is > impacted > or a soon total failure will happen. > > Thanks for any support
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