Re: Windows Explorer doesn't work properly anymore

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Gerry Cornell (gcjc_at_tenretnitb.com)
Date: 02/07/05 

Date: Mon, 7 Feb 2005 13:36:13 -0000

Kelly

Does Urs's computer have internet access? Am I missing something but if
Ad-Aware SE, Spybot and HijackThis are not already on the computer won't
they have to be downloaded to another computer? Same applies to updating
definitions.

Ad-Aware and and HijackThis and definitions will fit onto a floppy but
Spybot would need a CD or pendrive. How about downloading Stinger onto
another computer, putting it on a floppy and running that first. With
that limited virus check and Adaware you might regain access to the
Desktop and the Internet making further cleaning much easier. Urs all
these programmes should be run in Safe mode.

http://download.nai.com/products/mcafee-avert/stinger.exe

Please forgive me for butting in but I had two local cases recently
where getting the tools to the job was a problem. 

-- 
Regards.
Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
"Kelly" <kelly@mvps.org> wrote in message
news:eBCYcuPDFHA.2180@TK2MSFTNGP12.phx.gbl...
> Would have to see a couple of registry keys via safe mode.  That said,
> run this combo and then repost:
>
> Run Ad-Aware SE, Spybot and HijackThis:
> http://www.majorgeeks.com/downloads31.html
>
> Note:   Update the first two programs, once installed, before running.
>
> Free Online Virus Scan
> http://housecall.trendmicro.com/housecall/start_corp.asp
>
> Also, make sure that you have stopped System Restore before running
> the latter.  Good luck!
> -- 
> Happy Mardi Gras,
> Kelly (MS-MVP)
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
>
>
> "Urs" <Urs@discussions.microsoft.com> wrote in message
> news:DB74FC7F-6E34-4414-8787-07107E38F478@microsoft.com...
>> After I had an issue with a Trojan horse and some other ugly things
>> (e.g.
>> ..\isrvs\desktop.exe) my laptop (Win XP) boots, comes up with the
>> desktop
>> background, but stops booting afterwards. No icon are displayed etc
>> but the
>> message "Explorer.exe detected a problem and must be terminated. Do
>> you want
>> to send the report to Microsoft" is displayed.
>> From this point on nothing happens anymore. However, I can still
>> activate
>> the "Task-Manager" with the keys <Alt><Ctrl><Del> and either reboot
>> or turn
>> the laptop off. Everything seems to work except that the explorer is
>> not
>> started properly.
>> If I boot the laptop in the secure mode (press F8 while booting) I
>> can start
>> the "Explorer.exe" from the command prompt and the laptop works (in
>> secured
>> mode).
>> Any tips or hints how I can repair my laptop without reinstalling the
>> entire
>> Windows and all the programs?
>>
>
>
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