Re: Having both users active is creating a problem
From: Lem (lemp40_at_hotmail.com)
Date: 01/06/05
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Date: Thu, 06 Jan 2005 17:59:14 -0500
DeskAd is (as the name implies) adware. The got installed on your computer by
an ActiveX object when you went to some website.
Download, update, and run:
Spybot Search & Destroy http://www.safer-networking.org/en/index.html
Ad-Aware Personal http://www.lavasoftusa.com/
You may want to run these in Safe mode, but even if you don't one or the other
(or both) will probably get rid of this malware.
Gunslinger wrote:
> Recently, I've discovered a problem that is making our comptuer go haywire.
> I have two users on the computer. When both are active, when I look at the
> Task Manager, there are processes that are running like crazy. Usually,
> there are around 60-70 processes running normally. This process which has
> the title deskadserve.exe and deskadhelp.exe keep running and running,
> ballooning the processes up to around 200, then go back to the usual 60-70,
> then starts ballooning again. After a few minutes of this, it stops, but
> then I get error messages that state that those specific processes couldn't
> be run.
>
> So, after having to delete those message boxes about 150-200 times (I lost
> count), our screen resolution gets out of whack. It goes down to the lowest
> setting, and the icons get bigger, even when I do fix the resolution.
>
> Next, when I get everything under control, I get a message when I switch
> user that my user has been locked and asks for a password. I don't have a
> password!! I never installed one. This locking problem may only last a
> minute or two, then allows me to switch user or log off.
>
> Now, bit of information. This stuff started after I had downloaded
> patches for a computer game (which didn't work anyway). What I did was go
> out to the Add/Remove Programs and delete all the stuff that was added from
> that download. I chose everything from that specific date that had been
> installed.
>
> I'm almost positive I didn't erase any drivers, etc.
>
> Would anyone be able to explain what those deskadserve and deskadhelp
> processes were? Is this saying I've accidentally deleted a file that I
> shouldn't have, and it's trying to find it? And why does the screen
> components keep messing up?
>
> The computer runs fine when only one user is active, and I did run a
> scandisk, the defragmenter and the Norton anti-virus, not knowing what else
> to do. I haven't tried to log onto the other user at this time. I'm a bit
> hesitant.
>
> When I go out to the drivers, everything seems in order. I'm just a bit
> irritated and baffled by this annoying problem.
>
> Any comments would be appreciated.
>
> Thanks!
- Next message: Shenan Stanley: "Re: cant find patch"
- Previous message: Harry Ohrn: "Re: Where can I download BootVis"
- In reply to: Gunslinger: "Having both users active is creating a problem"
- Next in thread: Kelly: "Re: Having both users active is creating a problem"
- Messages sorted by: [ date ] [ thread ]
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