Re: Upgrading BIOS, Windows XP Re-Activation
From: NobodyMan (none_at_none.net)
Date: 01/06/05
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Date: Wed, 05 Jan 2005 23:23:47 -0500
On Tue, 04 Jan 2005 03:08:46 GMT, Troll <notgonna@tell.net> wrote:
>NobodyMan wrote:
>> On Mon, 3 Jan 2005 07:17:03 -0800, "JohnnyG"
>> <JohnnyG@discussions.microsoft.com> wrote:
>>
>>
>>>I'm helping a friend who is using Win XP Home Edition, an OEM edition that
>>>was loaded at the factory. No CD was shipped with the unit, and we don't
>>>have access to the XP KEY. This is an eMachines W2260. We went to Control
>>>Panel/System and wrote down the registration number, but that's all we have.
>>>
>>>We recently attempted to install an ATI graphics card and found out that we
>>>needed to upgrade the BIOS first. The BIOS upgrade went fine, but when we
>>>try to boot Windows and get to the login screen, click "JOE" (my friend) who
>>>is the only user on this PC, we get a message saying that we must activate
>>>this copy of windows, Y/N. When we click YES, a message comes back saying
>>>the copy is already activated and proceeds to log JOE off. When you try it
>>>again, the same thing happens. We were told that upgrading the BIOS might
>>>require us to enter the XP KEY when prompted for activation, but we have not
>>>found that to be the case. We reverted back to the old BIOS and we're back
>>>to where we started without the new graphics card.
>>>
>>>I'm having trouble understanding why something as common as a BIOS upgrade
>>>would create this problem. I know MS wants to curb piracy, but this is
>>>little ridiculous IMHO.
>>>
>>>Do you have any suggestions or references that you can point us to that
>>>would help resolve this without having to purchase another license?
>>>
>>>Thanks in advance.
>>
>>
>> You probably won't get much help.
>>
>> E-Machines are very protective of their systems. By changing the
>> Video Card, you have altered the machine they sold your friend. The
>> same goes for upgrading the BIOS. If this machine was under warranty,
>> it isn't any longer.
>>
>> MS won't provide support, as the OS loaded is of the OEM variety and
>> support for that falls to E-machine. E-machine no longer is obligated
>> to help as you have changed the configuration of the box, voiding any
>> technical support they have to provide.
>>
>> Good luck fixing this. Welcome to the load of folks that have
>> discovered just how e-Machine saves money in their computers - by
>> limiting what you can do and expect any support.
>>
>
>Where did you get the BIOS upgrade? If you actually got it from
>eMachines, then you should call them to get help. If you got it
>elsewhere, you're hosed. The copy of XP installed (and on the CD... all
>eMachines PCs in my experience come with at least a restore CD set to
>re-load the factory OS load) is BIOS locked. If you used some kind of
>3rd party upgrade or an upgrade from the BIOS or chipset manufacturer,
>you're screwed unless you can somehow revert back to the original BIOS.
Regardless of where the BIOS update came from, by replacing the Video
Card ALL e-Machine support was voided.
I also find it hard to believe that e-Machine has BIOS updates
available for their machines.
- Next message: Bob Davis: "Re: Brief poll, your preferred spyware?"
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- In reply to: Troll: "Re: Upgrading BIOS, Windows XP Re-Activation"
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