RE: Computer doesn't see the DVD and CDROM drives

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From: hankj22 (hankj22_at_discussions.microsoft.com)
Date: 01/05/05 

Date: Wed, 5 Jan 2005 12:37:04 -0800

Did you ever get your problem solved. I think I have the same problem.

"Bob Stringer" wrote:

> If there's a different news group where I should post this
> question, I'd appreciate someone telling me.
>
> This problem started within the last week or so. And I
> *think* but can't swear that it happened after I installed
> the 5 latest critical updates for WinXP SP1.
>
> My computer suddenly doesn't see the drives for DVDs & CD's
> (there are two drives -- one only plays CD's and DVD's, the
> other plays or records CD's.
>
> If I put a CD in one of the drives, nothing happens. AFter I
> insert the CD, if I look at the drive in Windows Explorer,
> it simply shows the drive; it doesn't show the identity of
> the CD as it should. If I double click on the drive, I hear
> some whirring, but it essentially stalls. Sometimes it shuts
> down explorer.exe. Likewise, if I put a CD-R in the CD
> recordable drive, I can't record on it.
>
> However, if I leave the CD in the drive while I reboot, once
> the computer is back up I can see the CD in the drive. If
> the CD has data I can look at the data; if it has an
> installation program I can install, and if its a CD-R which
> is in the CD recordable drive, I can record.
>
> Since I have this problem with both drives, I assume this is
> a software rather than a hardware problem. But whether
> that's so is above my head.
>
> Any ideas on what's wrong and how to fix it?
>
> Thanks much.
> --
> Bob Stringer
>
> To reply by e-mail please replace
> "NotHere" with "spamcop" in my address
>

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