Re: What serial numbers do I need to keep with my software?

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Al Dykes (adykes_at_panix.com)
Date: 01/05/05


Date: 5 Jan 2005 10:21:11 -0500

In article <#mR9Gtp8EHA.2876@TK2MSFTNGP12.phx.gbl>,
George <george@dot.com> wrote:
>
>"Doug Kanter" <ancientangler@hotmail.com> wrote in message
>news:KMCCd.2337$qM3.739@news01.roc.ny...
>> Keep all of those sleeves. And, take them to a flatbed copier and make
>> copies of the sleeves. Sometimes, the computer asks for things like this
>> at the stupidest times and you have to unearth the paperwork.
>>
>
>Thanks for your reply Doug, I've now decided to throw them out, and have put
>the discs in a protective CD holder.
>
>I have the receipts for the original Dell computer so if anything ever came
>up then they should reissue any password, although I can't think anything is
>important would not be clearly marked.
>
>

Look on the back, side, and bottom for Microsoft stickers with your
registration numbers. Every Dell system should have an MS sticker for
XP. I don't know how they handle MS works.

Dell puts a "service tag" on every PC and they keep that number is a
database with record of everything you bought on that PC. I've never
checked to see if they would use that as proof and then tell you waht
your keys are.

I tell people to get a box or folder and put all the CDs and bits of paper
in it. If I set up their PC I make notes on the folder as I set stuff up.

Did Works come pre-installed on your machine ? If it did then if you
have a system problem and Dell support tells you to restore from the
CDs all your software will get installed at the same time.

I also strongly recommend a full image backup after all the system is
set up to capture all the registration codes. I do this after the
system is a couple days of use.

IMO It's impossible for a non-technical PC user to buy software and
services online and remember all the downloads, keys, account IDs, and
passwords necessary to reinstall. When the disk dies and I tell them
that if they don't have this information they'll have to repurchase
all that stuff, and pay for my time to reinstall it. It's amazing how
much software people buy, $19.95 at a time. They also store passwords
in their email and web browser without writing them down. After a
year they've forgotten they even exist.

An image backup addresses these problems, as nothing else.

-- 
a d y k e s @ p a n i x . c o m 
Don't blame me. I voted for Gore.


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