Re: McAFEE Privacy Service fails after Windows XP Home upgrade to SP 2
From: R. McCarty (PcEngWork-NoSpam__at_mindspring.com)
Date: 01/25/05
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- In reply to: Jeffrey Peikin: "McAFEE Privacy Service fails after Windows XP Home upgrade to SP 2"
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Date: Tue, 25 Jan 2005 19:55:33 GMT
The last time I had to deal with McAfee, you simply go to their
web site. You login to your account. It should remember your
last on-line purchase and allow you to re-install/download the
product. However, it's not a static download and the installer
will run automatically which may or may not resolve your issue.
Unfortunately, both McAfee & Symantec make it difficult to
obtain front-line technical support without incurring a charge or
getting "Canned" email responses to check their Knowledge base
articles. Just make a mental reminder of that the next time your
product(s) come up for renewal.
"Jeffrey Peikin" <hersheychock@yahoo.com> wrote in message
news:04DBC964-E7DF-420C-8A99-272A89ABD7A5@microsoft.com...
> Error message flashes that Privacy service is "missing a component" and
> the
> McAfee service must be reinstalled. When I attempt to reinstall it (it
> cost
> 35 USD online for a year!)...I'm told that "my file is more up to date
> than
> the one I just downloaded...presumably the plain old Windows XP Home
> edition.
> Also, does anybody have a phone number to McAfee that connects to a person
> who is not in Eastern Patook and can actually HELP you?
> -----------------------------------------------------------------------------------------------
> Don't know the difference between PS2 and USB,
> Seems these acro-nyms are getting the best of me
> Why farm out customer support to the Philippines?
> Seems kinda strange...
> They don't even make "HELP" in the USA...anymore.
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- In reply to: Jeffrey Peikin: "McAFEE Privacy Service fails after Windows XP Home upgrade to SP 2"
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