Re: HELP PLZ

From: R. McCarty (PcEngWork-NoSpam__at_mindspring.com)
Date: 01/21/05 

Date: Fri, 21 Jan 2005 17:26:50 GMT

Then you need to check both your System and Application logs and
look for any errors (Red Icons). Double-Click each red icon and note
the detail box message & Event ID #. Look for any recent entries
that mention any Symantec products.

This might also me a Profile specific corruption or issue. If you have
Home edition, you can create a new user (Administrative Level) and
log into that account. Then check Add/Remove. If the appropriate
entries are found, the issue is with your original profile. If Add/Remove
is still "Wacky", then it is a system wide corruption of problem and
needs more attention/work.

"SFB - KB3MM" <Mickey@MouseHouse.com> wrote in message
news:uL4MI19$EHA.2540@TK2MSFTNGP09.phx.gbl...
>
> "StressedOut" <StressedOut@discussions.microsoft.com> wrote in message
> news:68F4117A-947A-453B-9DB2-F7B2F80F42B5@microsoft.com...
>> Again, mysteriously. there is suddenly no Change nor Add/Remove button in
> ANY
>> program in the Control Panel Add/Delete Program function. This is why I
>> beleive there is a WIN XP AND Symantec corruption, possible related.
>>
>> "R. McCarty" wrote:
>>
>> > I forgot to mention, that some Symantec product uninstalls need to be
>> > initiated from the Change button in the Add/Remove program listing.
>> > When you click Change, it starts the Symantec installer and will have
>> > a entry for removal, modify or Repair.
>> >
>> > "StressedOut" <StressedOut@discussions.microsoft.com> wrote in message
>> > news:2E99FE67-442F-4B03-8566-0AC92D5BD565@microsoft.com...
>> > > Thanks for the suggestions. As I stated, the add/remove button is
>> > > mysteriously missing from the add/remove program and therefore, I
> can't
>> > > remove it. Also, I've downloaded all the live updates from symantec.
>> > >
>> > > "R. McCarty" wrote:
>> > >
>> > >> Two things,
>> > >> One go to Add/Remove programs & Uninstall Symantec WMI update.
>> > >> (If using SP2, click "Show Updates", when running Add/Remove).
>> > >> Second, go to Symantec's Download page and manually download &
>> > >> install the latest Live Update. For some reason, Live Update doesn't
>> > >> update Live Update(?).
>> > >> After reboot, Run Live update until all available updates are
> applied.
>> > >> Manual "Live Update" downloads here:
>> > >>
> http://www.symantec.com/techsupp/cgi-bin/menu.cgi?URL=%2Ftechsupp%2Ffiles%2Flu%2Flu.html
>> > >>
>> > >>
>> > >> "StressedOut" <StressedOut@discussions.microsoft.com> wrote in
> message
>> > >> news:2EC7792B-B650-4440-9050-D42745426236@microsoft.com...
>> > >> >I am running WIN XP Home Edition, Norton Systemworks 2004 and
>> > >> >WinFax
>> > >> >10.02.
>> > >> >
>> > >> > Here's my situation. I am getting an error message when I log in
> that
>> > >> > states "A Program That Requires Norton WMI Update is still
> installed on
>> > >> > this
>> > >> > system" Also, Windows Installer keeps attempting to run.
>> > >> >
>> > >> > I first thought perhaps Norton System Works had become corrupted,
> so, I
>> > >> > went
>> > >> > to Add/Remove Programs, thinking I would remove it and install it.
> It
>> > >> > IS
>> > >> > listed, however, the add/remove button is missing from all the
> programs
>> > >> > ????????
>> > >> >
>> > >> > I tried running Norton Update without success and also tried
> running
>> > >> > Windows
>> > >> > Update but all is current.
>> > >> >
>> > >> > So, I thought perhaps WIN XP Home Edition had become corrupted. I
>> > >> > attempted
>> > >> > to reinstall WIN XP, but get an error message stating the system
>> > >> > currently
>> > >> > has a newer version of windows than what I am attempting to
> install.
>> > >> >
>> > >> > Any help would be appreciated.
>> > >>
>> > >>
>> > >>
>> >
>> >
>> >
>