Re: Add printer wizard not responding

From: Bonnie (Bonnie_at_discussions.microsoft.com)
Date: 01/20/05 

Date: Thu, 20 Jan 2005 09:17:05 -0800

Thanks for responding. I do not think there is any policy set up on the
server. He worked only at my pc the day this happened. I am quite sure it
was something he changed to the settings for this particular pc. I have
loked at services and policies (Control Panel/Admin. Services) and cannot
seem to find anything related to printing that is disabled. I am convinced
this is a "quick fix", is there some way the settings in XP professional can
be set to look only at the network for printing devices and not on the local
pc? This is what I think might be happening. I cannot see any listing of
any printers (local or network) in control panel (printers). When I print
from applications I can see a listing of printers (local and network, there
are 2 local printer options) but I cannot make any changes to any of them
(ie. select default etc.) the only way I can make any changes to any printer
selection is if I search for printers on the network and the only printer
that shows up is the network printer. Hope this helps clarify this irritant.
 By, the way, it does not matter how I log in...I can log in as
administrator, etc. and it makes no differance. Thanks for any further
advice.

"Venger" wrote:

> Perhaps a Policy from the 2003 Server disabling the Add Printer Wizard?
>
> You likely have only one local printer, correct? Does this appear in
> application printer applets? But not in the Printer Control Panel applet? Go
> to View in the applet and change it to list or details, change the view...
>
> I think you likely need a new computer guy...
>
> Venger
>
> "Bonnie" <Bonnie@discussions.microsoft.com> wrote in message
> news:089C8E3C-0E61-4EB0-812F-6A46A51F89C7@microsoft.com...
> > Running XP Professional - utilizing Windows 2003 server - cannot open the
> > add
> > printer wizard. I can print (and access printers) through software
> > applications (ie. word, excel). I can also search for network printers,
> > but
> > cannot see a list of local printers when I look at printers in the control
> > panel. When I double click on "add printer" it does nothing. This is the
> > only computer on the network that has this issue. I had a computer tech
> > in a
> > couple of months ago and after he changed some settings - this occurred.
> > We
> > have one network printer connected and he mentioned having to make changes
> > so
> > that the software for the network printer did not need to be installed on
> > each pc...I am thining that there was a change made to security, etc.
> > Have
> > tried logging in as admin, etc and cannot find the problem and the
> > computer
> > tech does not REMEMBER making any changes...I do not with to do a system
> > restore and lose additional changes made...but would appreciate any help
>
>
>

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