Re: Need help with .hlp
From: Rodger_B (Rodger_B_at_nospam.thanks)
Date: 01/15/05
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Date: Sat, 15 Jan 2005 12:01:41 +1100
Dave - do you have EasyCleaner installed on your computer?
When XP first came out, EasyCleaner used to delete a Registry key that was
needed for Windows Help and Support.
There was a *.reg file posted on their site to fix it.
http://personal.inet.fi/business/toniarts/index.htm
-- Rodger_B.......... from a land down under - Sydney, Australia. Dave Neve wrote: > Hi > > Nothing worked until I simply copied WinHlp 32 from my second hard > drive and replaced all the existing WinHlp 32 files on the first > drive. > I'll have to wait and see if this fix is ok or if there is sth > corrupting these files (virus tests are negative) > > Thanks anyway for all the help > > Dave Neve > > Dave Neve > > > "Kelly" <kelly@mvps.org> a écrit dans le message de news: > O99WGvh%23EHA.2584@TK2MSFTNGP09.phx.gbl... >> No....... >> >> -- >> All the Best, >> Kelly (MS-MVP) >> >> Troubleshooting Windows XP >> http://www.kellys-korner-xp.com >> >> >> "Aanang Kumar" <AanangKumar@discussions.microsoft.com> wrote in >> message news:350B9706-EA92-4D8E-A369-8FB4BEAAB0B4@microsoft.com... >>> Hello Dave, >>> >>> I was Going Trough Your Issue and I Think you can Do Below Listed >>> Steps -- 1st Resoution : >>> >>> Open Msconfig and Disable Startup Items. Apply and Close And >>> Restart The Computer. >>> Note: This is not a Permanet Resolution. >>> >>> ------------------------------------------------------------------------------------------------ >>> 2nd Resolution. >>> >>> 1. Start ->run -> and Type "Regedit" (Without Quotes) And Then >>> Click Ok 2. Expand Heky_Classes_Root >>> 3. Look for .hlp >>> : --> Incase We Dont Have any .hlp Key >>> 4. Right Click On Heky_Classes_Root And go to New and Clcik on Key >>> 5. Rename it to .hlp and Close The Registry >>> 6. Restart The Computer. >>> >>> Hope This will Resolve your Issue. >>> >>> Disclaimer : Use Registry at your Own Risk. >>> >>> >>> Regards >>> Aanang Kumar >>> Support Engineer >>> Windows XP >>> Microsoft Corporation >>> >>> "Dave Neve" wrote: >>> >>>> Hi >>>> >>>> I recently posted concerning my .hlp files and the '?' icon which >>>> can be dragged to a button etc in order to get help. >>>> >>>> Someone kindly sent me a registry fix and it worked but .hlp has >>>> since crashed again and the fix no longer works. >>>> >>>> On clicking an .hlp file, the little timeglass appears for a few >>>> seconds and >>>> then disappears but the .hlp file doesn't pop up. >>>> >>>> Any ideas what could be causing the crashes and how to fix it >>>> definitively. >>>> >>>> Thanks in advance >>>> >>>> XP Pro with SP1/2 installed.
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