Re: Explorer.exe not responding (need to end/start it)

From: Steve Go (SteveGo_at_discussions.microsoft.com)
Date: 01/14/05


Date: Thu, 13 Jan 2005 18:17:02 -0800

In my case, see separate "thread" as my original post spawned two.....

For me, it was McAfee -- seems when I installed a newer version and backed
it out, it did not back out cleanly and conflicted with the prior version.
Once I knew which service caused the problem (using MSCONFIG and enabling one
at a time), I irradicated it, reinstalled McAfee and all is well.

Note: sharing network folders does seem to cause excessively long waits i(my
experience anyway) for the first invokation.

"Kelly" wrote:

> Hi Steve,
>
> And what was the finding in your case?
>
> --
> All the Best,
> Kelly (MS-MVP)
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
>
>
> "Steve Go" <SteveGo@discussions.microsoft.com> wrote in message
> news:DD019473-E344-4BC8-A218-56828621498F@microsoft.com...
> > Hi Auradog,
> >
> > If it works in SAFE MODE, try using MSCONFIG to bypass startup services,
> > processes that are not required and keep adding/rebooting one at a time
> > until
> > the problem goes away -- that's how I found it.
> >
> > Also, I did use AUTORUNS to check the signatures on the autostart EXEs
> > just
> > to be sure they were not swapped for a Virus/Trojan.
> >
> > ...some how, compared to others, I feel I got off easy -- everything seems
> > to be working a-ok (for now)
> >
> >
> >
> > "auradog" wrote:
> >
> >> I have an additional twist to this problem that I thought I might add
> >> (plus
> >> another curiosity).
> >> I don't have this problem with explorer.exe when I logon as adminstrator,
> >> but when I logon as a 'regular' user I do. Plus, my toolbar takes up
> >> almost
> >> half the screen -- I really don't think this is simply that I resized the
> >> toolbar, because I never touched it. Plus, I've tried to resize it and it
> >> won't.
> >> I'm running SP2 and checked for spyware, etc... and no problems.
> >> (I know I haven't provided many details here, but my details are pretty
> >> much
> >> the same as everything already presented in this discussion so far.)
> >>
> >> Thanks for any help/advice.
> >>
> >>
> >> "Steve Go" wrote:
> >>
> >> > Hi,
> >> >
> >> > I have XP PRO, SP2 with all current updates. Recently Explorer.exe (not
> >> > IE)
> >> > is unresponsive. If I watch it in task manager, it just consumes memory
> >> > up to
> >> > about 28k or so and levels off. However, if I try to click on MY
> >> > COMPUTER,
> >> > CONTROL PANEL or anything that is not a direct shortcut to an
> >> > application, I
> >> > get an hour glass for a while and then nothing.
> >> >
> >> > If I kill EXPLORER.EXE and start it again from task manager (Run
> >> > explorer.exe), the problem occassionally does not reappear and
> >> > everything is
> >> > fine until a reboot.
> >> >
> >> > However, it seems that on booting, if I click on MY COMPUTER quickly --
> >> > before all items are on the task bad and the entire start up is not
> >> > complete
> >> > -- I do not seem to have a problem.
> >> >
> >> > I am at a loss as to how to debug this...any ideas? I am leaning
> >> > towards
> >> > thinking that there is a sequence issue and something that is being
> >> > started
> >> > 'later' at start up is conflicting with something started 'sooner' but
> >> > I
> >> > can't tell what and am leery at trying all permutations -- assuming
> >> > there is
> >> > someway to identify the order in which things get started!
> >> >
> >> > Thoughts?
> >> >
> >> > Thanks much
> >> > --
> >> > Steve
>
>
>



Relevant Pages

  • Re: problem with msconfig [system configuration utility]
    ... I had this problem and found it to be caused by McAfee software. ... When I use msconfig, I get this message after making changes: ... Since there were so many patches to install in the rebuild [using a ... of the problem [because with the earlier MCE installation I had used ...
    (microsoft.public.windowsxp.general)
  • Re: Admin logged in..error message cant make changes
    ... Are you running a McAfee antivirus product? ... the changes in msconfig *are* made. ... Windows reaches the McAfee items and attempts to change them, ... would only change the settings for the application I tried to change. ...
    (microsoft.public.windowsxp.general)
  • Re: msconfig error still
    ... And leave msconfig alone. ... I get this error in safe mode as well using the administrator ... scan, a system restore, Microsoft critical updates and Mcafee ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: User Account problems
    ... Another likely culprit is McAfee. ... change the registry settings for everything in the MSConfig list. ... Windows reaches the McAfee items and attempts to change them, ... thing from a protection standpoint, as malware could otherwise use the ...
    (microsoft.public.windowsxp.general)
  • Re: Cannot connect to any website, but FTP, Email and Ping work
    ... my start up programs with msconfig. ... Once I launched MsConfig I started out by disactivating mt Mcafee ... I upgraded from DWmx a few days ago and I also istalled the Apache ... server, mysql and php. ...
    (microsoft.public.windowsxp.help_and_support)