Re: Computer freezes and off switch won't work!
From: Kelly (kelly_at_mvps.org)
Date: 01/13/05
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Date: Thu, 13 Jan 2005 03:24:54 -0600
You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.
To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.
To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427
And also:
Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.
Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.
How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205
Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration). Check
System Info for problematic issues: Start/Run/Msinfo32/Hardware Resources
and Components/Problem Devices and Software Environment/Windows Error
Reporting.
Report Error's to Microsoft automatically
Start/Run/gpedit.msc/Computer Configuration/Administrative
Templates/System/Error Reporting. Right click Report Errors/Properties.
Check off Enable and then check off, Do not display links to any MS provided
more information web sites. Apply, ok.
~~~
To bypass the BSOD altogether and enable the instant "Auto Reboot" feature,
run Regedit and go to:
Windows XP/.Net:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl
Right click on "AutoReboot", modify and change the value to 1. Exit, reboot.
To disable set the value back to 0.
-- All the Best, Kelly (MS-MVP) Troubleshooting Windows XP http://www.kellys-korner-xp.com "Sash" <sash@noreply.com> wrote in message news:cs5cog$71n$1@news6.svr.pol.co.uk... > Hello > > My new computer with a new xp install is sometimes freezing, and the > on/off switch is not working. I have never experienced this before on a > computer. > > Is this a computer fault or is this a software fault? The only way I can > unlock the computer from this "frozen state" is when I turn it off at the > plug and then turn it back on. Then it is fine again. > > What could be the problem? Any Suggestions? >
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