Re: Please help!!! Ongoing problem with Windows Xp kernel.
From: Circlejerk_punk (Circlejerkpunk_at_discussions.microsoft.com)
Date: 12/31/04
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Date: Fri, 31 Dec 2004 14:29:01 -0800
Thanks for your help. Like I said, this was a year ago when I didn't know
what I was doing. I was just saying that Microsoft Support should have held
out a little longer, especially right after SP2 was released. It was a little
surprising to me because for a $300 piece of hardware, I would expect support
for the life of that software. I also think Bill has enough money to make
this happen.
"Malke" wrote:
> Circlejerk_punk wrote:
>
> > Well, because I apparently cannot get any more support with Microsoft
> > unless I pay 35 bucks, I have to bring my problem here. Last year I
> > downloaded a logon modifier, which also modified my kernel file. I
> > have no experience in this sort of issue and I need to restore it, if
> > possible, to the original file. I have tried everything in the
> > Microsoft database with no help. Also, I have since reinstalled
> > Windows, so I cannot do a system restore. I am not sure if I can
> > somehow restore it, but if someone can help me out, it will be greatly
> > appreciated.
> >
> > Note to Microsoft: you should have left support options open for us
> > honest people who bought the OS and didn't pirate it; especially after
> > a new service pack was released, which has had many issues with its
> > users.
>
> Let's see - you don't know what you're doing and yet you downloaded
> something to change the way the operating system works, it broke the
> os, and now you're annoyed that you have to pay someone to fix your
> error? All righty then.
>
> When you say you "reinstalled Windows", I'm guessing you mean you did a
> Repair Install. Now do a full clean install by booting with your XP cd,
> take Install, delete all current partitions, create new ones, install
> Windows, drivers, programs, restore data from backups. Here is a link
> to a description of how to do a clean install:
>
> http://michaelstevenstech.com/cleanxpinstall.html
>
> Malke
> --
> MS MVP - Windows Shell/User
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
>
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