Re: Knowledge Management on the Windows Platform

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From: Carey Frisch [MVP] (cnfrisch_at_nospamgmail.com)
Date: 12/07/04 

Date: Tue, 7 Dec 2004 16:40:36 -0600

Windows XP is an "operating system" and forms the basis for installing
and managing the appropriate software this is appropriate for your business.

It's important to find a consultant who you feel comfortable working with.
Look for someone who:

.Understands your local market and industry.

.Wants to involve you in the selection and implementation process.

.Has the necessary resources and proven experience.

Visit: http://www.microsoft.com/BusinessSolutions/buying_process.aspx#Find 

-- 
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart!  Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx 
-------------------------------------------------------------------------------
"Dennis D." wrote:
| Hello:
| 
| Is there a unified strategy of information management on the Windows 
| platform? There are software devices in the operating system that are doing 
| management.
| 
| Favorites, Application Data folders, the Registry, Program Files, and
| shortcuts are examples of how the platform is expecting knowledge management
| behavior from the user.
| 
| So I am a user and I want to manage the information on my system.
| 
| In order to begin to design a km system that interacts with the file system
| intelligently, we must go to the system architects to find out what they had
| in mind when designing, coding, and implementing the various software
| management components available in the system. Is there an underlying
| schema, and if so where is it documented? If there is not a single scheme,
| then there is a challenge for the Microsoft software engineers. There should
| really be a wide selection of basic information management solutions
| available that step from the file system to the user interface, and those
| schemes should be documented. They could be categorized by common types of
| users. In that documentation would be explained the utility value,
| functioning, and maintenance of the components used in the scope of the
| solution from front to back.
| 
| Let's take a single example: I am thinking of a (small business) camera
| shop. I am a customer of this shop.
| The knowledge I have related to this shop include: location, phone number,
| managers name and phone extension, a url for the company, receipts from a
| web based application that I interacted with on the site, a photo album
| application supported by the business, photos (data from the application),
| and MS Office documents related to the shop. What is the Microsoft strategy
| for bringing all this information together in one place for the user,
| because that is the objective of a user interface, and in this case, a
| Windows user interface.
| 
| As a consumer, I have a large collection of this type (business, product,
| contacts) of object. Further, I have non-business related (scholarly texts,
| applications, and data) information in other collections of which there are
| many. To date, the collections are decentralized primarily by the operating
| system itself; decentralized by type of communication, type of
| documentation, etc. It would be much more useful to group these objects
| according to their meaning.
| 
| Is there a scheme that Microsoft is using to manage information in the
| Windows system? I want to interact intelligently with this system. The
| system itself seems to preclude and obfuscate an intelligent management
| strategy. For example, it is a good idea to keep application data on a
| separate partition or drive, and yet the Application Data folder is located
| on the main drive. The registry reflects the locations of some data, but not
| all. There is a favorites menu, but there is also a Start Menu, and there
| are shortcuts.
| 
| Is there some documentation on how this is all supposed to come together in
| a cogent and cohesive knowledge management strategy? If not, are there third
| party knowledge management applications or documentation that will help
| organize information, applications, and data using the Microsoft Windows
| platform?
| 
| Thank You,
| 
| Dennis D.,
| --

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