Re: Program Not Responding

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From: Malke (malke_at_nospoonnotreally.com)
Date: 12/06/04 

Date: Sun, 05 Dec 2004 17:05:41 -0800

JHEarcht wrote:

> Malke,
>
> Thanks for the response. I have concluded that this may be an OS
> glitch, because I have exhausted most of the other options. As you
> suggested, I opened Event Viewer, and it merely confirmed that various
> applications suddenly and randomly hang for no apparent reason. [hung
> apps include: kernel.dll, MSiInstaller, MS Office, MS Outlook, MS
> Word, and several graphics and CAD apps] I have excluded viruses,
> malware, and hardware [e.g. ran a memory tester]. I have carefully
> combed thru running apps and processes in Task Manager. I have
> rooted-out some suspicious software in the Registry. The only other
> clue I have, is that the problem may have started after an automatic
> update of WinXP. Since SP2 seems to wreak havoc on some systems, I
> have turned off the automatic updates. I could try to restore to a
> point before each update, but since the problem is intermittent, that
> could take a long time.
>
> What I'm looking for now is some insight into the mechanics of a
> hang-up. What kind of calls or commands could cause "this application
> is not responding" errors"? The Knowledge Base showed lots of
> examples, but not much of a pattern. Do you have any other ideas or
> suggestions? Thanks again,
>

It could still be hardware. Perhaps your computer is overheating. Or
perhaps you have a bad driver. Did you update any drivers through
Windows Update? This is always a bad idea. Did you do a clean boot? The
clean boot is very important. The idea is to run with almost nothing in
the background and then add one thing at a time.

Malke 

-- 
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
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