Re: ** DVD / CD-ROM drive disappeared **

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Kelly (kelly_at_mvps.org)
Date: 12/04/04 

Date: Sat, 4 Dec 2004 01:36:19 -0600

>He's the best.

She.... :o) 

-- 
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Bullwinkle. J. Moose" <moose.nyc@nospam.verizon.net> wrote in message 
news:e%23dezPc2EHA.2568@TK2MSFTNGP10.phx.gbl...
> This may have been caused by a virus. Run an anti-virus program as well as 
> a malware removal program such as spybot search and destroy and ad-aware 
> all are free.
>
> Run them first then reinstall using Kelly's help. He's the best.
>
> Good luck.
>
> "Truk Spie" <Truk Spie@discussions.microsoft.com> wrote in message 
> news:F227ACAD-AEE8-411C-AB69-BB9F7313D995@microsoft.com...
>>
>>
>> "Kumaran" wrote:
>>
>>> Dear experts,
>>> I'm having Win XP Pro + SP2 in my COMPAQ laptop.
>>>
>>> I have installed SP5 for Visual Studio 6.0, after that DVD drive had
>>> disappeared from the windows explorer. When I checked with "Device 
>>> Manager",
>>> it says driver files are corrupt ( Error code: 39 ).
>>>
>>> I tried following methods to fix the problems.
>>>
>>> - I tried "System Restore", but it did not fix the problem.
>>>
>>> - I uninstalled and reinstalled the driver, but again says driver files 
>>> are
>>> corrupted ( code: 39)
>>>
>>> - I looked at the DVD drive manufacturer's website, it says there is no
>>> special driver available and
>>>    the XP OS itself provides it. For the same reason, I could not get 
>>> the
>>> driver from COMPAQ also.
>>>
>>> - Fortunately, I had complete XP installation files, but unfortunately 
>>> when
>>> I attempted for reinstallation,
>>>    it quits by saying that I already have a more recent version than the 
>>> one
>>> currently being installed.
>>>
>>> How can I fix this problem.
>>> Will reinstalling SP2 solve the problem ?
>>> Is there any standard DVD / CD-ROM driver download available for XP Pro 
>>> ?
>>>
>>> Experts, kindly help me.
>>>
>>> Regards
>>> Kumaran
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>
>

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