Re: sporadic shut downs

From: R. C. White (rc_at_corridor.net)
Date: 12/30/04 

Date: Thu, 30 Dec 2004 14:06:52 -0600

Hi, Dungeon.

WinXP looks a lot like Win98 on the surface, but there are MANY differences
under the skin. Maybe this is why Norton's utilities (except for their
antivirus and firewall) are seldom - if ever - needed in WinXP. I used
every version of NU from about 4.0 in the mid-80's until I installed Win2K
and then WinXP. I've not needed any of SystemWorks, etc., since then. And
I've not needed a Registry Cleaner, either. It took me a while to shake off
the Win9x mindset, but I just don't have the same kinds of problems in WinXP
that I had in earlier Windows versions, and I don't need the same kinds of
tools. WinXP's built-in tools handle many jobs better than Norton, and
Windows itself is much more stable and doesn't often need such fixing.

Go to System Properties | Advanced | Startup and Recovery Settings. The
default setting for what to do on System Failure is to Automatically
restart. Remove the check from this box. Next time, instead of a restart,
your computer should halt with a BSOD (Blue Screen of Death) full of codes.
Write down those codes before you press the Reset button. Post the codes
here, verbatim, and someone should be able to help you diagnose the problem.

You didn't tell us the sequence of updating your hardware components, but
you need to be sure that you are running the latest WinXP-compatible drivers
for each of them. It might even make sense to run WinXP Setup again to let
it detect your current hardware configuration and select the best drivers to
customize your copy of WinXP to fit your present environment. You can do
this without reformatting and without reinstalling all your applications by
doing an "in-place upgrade" as described here:
How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=KB;en-us;q315341

Since your copy of the WinXP CD-ROM includes SP2, the in-place upgrade
should take only an hour or so. Use Method 2 and note that you should not
press "R" for Repair when it is first offered in Step 3, but press Enter
then and choose R the next time it is offered, in Step 5. Setup will detect
your hardware, especially such components as mobo BIOS, CPU, chipset, RAM,
HD/controller, and will customize your copy of WinXP to fit this
configuration. Minor changes won't upset WinXP, but if you make significant
changes in these components, you may need to do an in-place upgrade again to
let Setup reconfigure WinXP again.

RC 

-- 
R. C. White, CPA
San Marcos, TX
rc@corridor.net
Microsoft Windows MVP
"dungeon" <dungeon@discussions.microsoft.com> wrote in message 
news:D737F122-1C97-44B6-8066-CF0F3A559FFB@microsoft.com...
>I have recently installed a new copy of Win XP Home with SP2 (upgrade from 
>98
> and later clean install).  The upgrade from 98 had many problems so I
> restarted with a clean install.  Here are my specs:
>
> MB- Asus A7N8X-X (BIOS version 1010)
> AMD Athlon XP 2300+
> brand new out of the box PC3200 Kingston 512 RAM (1 stick)
> brand new ATI Radeon 9550 256 MB Video Card
> brand new Creative Labs Live 5.1 card
> latest NForce drivers from Asus
>
> All these parts didn't start out new, but this is what I have resorted to
> with the same problems (although not as frequent).  Here are some of the
> errors from the event log:
>
> The System Restore filter encountered the unexpected error '0xC000009A'
> while processing the file '1394.PNF' on the volume 'HarddiskVolume1'. It 
> has
> stopped monitoring the volume
>
> //this one twice (this is a Norton program)
> The System Restore filter encountered the unexpected error '0xC0000043'
> while processing the file 'SAVRT' on the volume 'HarddiskVolume1'. It has
> stopped monitoring the volume
>
> //this one twice
> Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3
> 00000000, parameter4 00000000
>
> Error code 1000008e, parameter1 c0000005, parameter2 bf9e1d1b, parameter3
> a1dd1658, parameter4 00000000
>
> //this one about 50 times
> The Application Management service terminated with the following error: 
> The
> specified module could not be found
>
> Error code 1000000a, parameter1 001fb1f0, parameter2 00000002, parameter3
> 00000000, parameter4 804e491e
>
> Faulting application explorer.exe, version 6.0.2900.2180, faulting module
> ntdll.dll, version 5.1.2600.2180, fault address 0x00010e86
>
> Fault bucket 130316974
>
> Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module
> dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d
>
> Fault bucket 00733296
>
> If you need any more information, please let me know.  I read a thread 
> with
> one of the fault codes listed and am trying that as soon as I find the
> registry cleaner (RegSeeker).  I have Norton Corporate Edition and have
> scanned for virus with nothing showing up.  I have considered the 
> possibility
> the Motherboard could have something wrong with it, but two days ago with 
> Win
> 98 installed I had no problems.  See what I get trying to catch up.  Oh, 
> if
> the question comes up, this is an official copy of Win XP (not hacked).