Re: CDRW registry problem - XP Home

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Rick \ (rick_at_mvps.org)
Date: 12/28/04 

Date: Tue, 28 Dec 2004 09:32:18 -0500

Hi Bob,

Click start/run and type regedit, then click ok. Expand the plus (+) signs
to reach this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Click on this key in the left pane, then on file/export and save it to the
desktop where you can easily find it (you can give it any random name you
want, it is unimportant what you call it). Then, delete *just* this key, do
not touch any of the other class keys. Close the registry editor and restart
the system, the CD drive should be redetected and reinstalled during
startup. If this causes other issues, you can put the original entry back by
double-clicking the exported copy on the desktop and allowing it to merge
with the registry. Otherwise you can delete the saved copy if everything
works correctly. 

-- 
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Bob" <rltutt@earthlink.net> wrote in message 
news:aLdAd.14974$Z47.8801@newsread2.news.atl.earthlink.net...
>I have a TEAC W516EC that was working. Don't know what I did to kill it. I
> go into the control panel, system, device manager and the cd has the 
> yellow
> question mark. I did an uninstall, and restarted the system. It shows new
> hardware found. However, I get the following error.
> Windows cannot start this hardware device because its configuration
> information (in the registry) is incomplete or damaged (code 19).
> I have tried the program Registry First Aid without success.
> Thanks for any help
> Bob
>
>

Relevant Pages

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