Re: CD\DVD writer problem
From: Kelly (kelly_at_mvps.org)
Date: 12/27/04
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Date: Mon, 27 Dec 2004 02:37:01 -0600
Thanks for kind words, Mike and glad to hear all is well. This is a "very"
old XP issue and Dell Support, etc really needs to get with the program.
:o)
More info here:
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator
http://support.microsoft.com/default.aspx?scid=kb;;Q314060
CD Recording software will cause Windows to become unstable. Windows has
prevented these drivers from loading.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q315345
-- Happy Holidays, Kelly (MS-MVP) Troubleshooting Windows XP http://www.kellys-korner-xp.com "Mike Lane" <mike@the-lanes.org> wrote in message news:e5fPc1a6EHA.936@TK2MSFTNGP12.phx.gbl... > WOW. Kelly, it worked after the reboot. This problem foxed Dell and our > computer people. I am in awe of you. > > How does the patch work? > > Have a great holiday break > > Mike > "Kelly" <kelly@mvps.org> wrote in message > news:eIhLcha6EHA.824@TK2MSFTNGP11.phx.gbl... >> Hi Mike, >> >> See if this helps: >> >> Save the file below to your hard drive. Navigate to where you saved it >> and double click the file. A confirmation dialog will appear when the >> script is done. You may need to reboot for the change to take effect. >> >> Restore CD/DVD in Explorer >> http://www.kellys-korner-xp.com/regs_edits/xp_cd_dvd_fix.vbs >> >> If not, do some reading here and good luck! >> http://www.google.com/search?hl=en&lr=&c2coff=1&q=Xp+Code+41 >> >> -- >> Happy Holidays, >> Kelly (MS-MVP) >> >> Troubleshooting Windows XP >> http://www.kellys-korner-xp.com >> >> >> "Mike Lane" <mike@the-lanes.org> wrote in message >> news:%23YG9yYa6EHA.2608@TK2MSFTNGP10.phx.gbl... >>> I've got a Dell Latitude laptop. I was viewing a movie through the CD >>> player and then wanted to burn some files onto CD. I tried to open the >>> Roxio burning program that came with the computer but could not. So I >>> rebooted the computer and although Roxio opened, the computer cannot >>> recognise the CD now. In Device Manager, there is a yellow ! by the name >>> of the device (an NEC ND5100 USB device). If I then look in properties, >>> I get this message >>> "Windows successfully loaded the device driver for this hardware but >>> cannot find the hardware device. (Code 41) >>> Click Troubleshoot to start the troubleshooter for this device." >>> >>> I can't find the drivers anywhere and Dell say that I need to reinstall >>> XP which seems rather drastic. I even copied the drivers from another >>> laptop but the problem persists. I should add that I tried the other >>> laptop in my base station which has the CD drive installed and there was >>> no problem, so the issue is with my computer, not the hardware. >>> >>> Any help would be appreciated. >>> >> >> > >
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