Re: What's going on!!!
From: Rock (rock_at_mail.nospam.net)
Date: 12/26/04
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Date: Sat, 25 Dec 2004 17:05:39 -0800
bohey1 wrote:
> Since I've downloaded the service pack for Windows XP my computer has gone
> Haywire!!!! I can't click on links in web sites. My computer keeps shutting
> down every 5 minutes!!!! Programs aren't running the same. HELP!!!!!!
Did you properly prepare the system -- clean out all malware, disable
the AV program, get any needed patches from the computer vendor, defrag,
make sure their was enough hard drive space, etc., before applying SP2?
The key to a successful upgrade is in proper preparation. The fact
that it's shutting down every five minutes suggest some sort of malware
or hardware problem. You haven't provided enough information to
diagnose the problem - the configuration of the system, specific error
messages when it shuts down, when does it happen, any error messages in
event viewer, what kind of maintenance have you done to scan and remove
malware, do you use a firewall, etc.?
You might want to take the computer to a competent computer technician
to get it sorted out. If you're interested in tackling these issues
yourself see these links:
How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/?id=875350
Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm
Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45
What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx
The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/?id=837783
Free Technical Support for SP2
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80
Changes to Functionality in Microsoft Windows XP Service Pack 2
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2chngs.mspx
http://www.cert.org/tech_tips/before_you_plug_in.html#III
Richard Harper’s Guide to Cleaning Pests
http://rgharper.mvps.org/cleanit.htm
For viruses, start with Trend Micro’s Sysclean. Download it and the
signature file. Turn off system restore, boot into safe mode and run
sysclean. Boot back into normal mode and run a full AV scan with your
normal AV program. Then turn system restore back on.
Trend Micro Sysclean
http://www.trendmicro.com/download/dcs.asp
Trend Micro Signature File
http://www.trendmicro.com/download/pattern.asp
You should also regularly run at least two of these online scans in
addition to your regular up to date AV program:
Online and Downloadable Virus Scanning:
Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Bit Defender Online Virus Scan:
http://www.bitdefender.com/scan/license.php
Symantec Online Virus and Security Scan:
http://security.symantec.com/ssc/home.asp
TrendMicro:
http://housecall.trendmicro.com/housecall/start_corp.asp
McAfee Online Virus Scan:
http://www.mcafee.com/myapps/mfs/default.asp
RAV AntiVirus - Scan Online
http://www.ravantivirus.com/scan/
F-Secure:
http://support.f-secure.com/enu/home/ols.shtml
Run these programs to check for spyware, adware, hijackers, trojans,
dialers, etc. After installing update them, then boot into safe mode
and run them. You should update and run them weekly.
Cwshredder
http://www.intermute.com/spysubtract/cwshredder_download.html
Ad-aware SE
http://www.lavasoftusa.com
Spybot Search and Destroy
http://www.safer-networking.org
Bazooka Adware and Spyware Scanner
http://download.com.com/3000-2144-10247783.html
Pest Patrol Free Pest Scanner
http://www.pestscan.com/ScanOrTrial.asp
If you’re still having problems after running these then run HijackThis
and post the log to one of the specialty forums, _NOT_ this one.
HijackThis
http://www.majorgeeks.com/download.php?det=3155
Forums to Interpret HijackThis Logs:
http://www.spywareinfo.com/forums/
http://forum.aumha.org/viewforum.php?f=30
http://forums.tomcoyote.org/
http://www.wilderssecurity.com
After your system is clean use these programs to help keep it clean:
Spywareblaster
www.javacoolsoftware.com/sbdownload.html
Spywareguard
http://www.javacoolsoftware.com/sgdownload.html
IE-SPYAD
http://www.staff.uiuc.edu/~ehowes/resource.htm
Make sure you have a firewall active at all times. If nothing else use
the one built into XP, but there are a variety of free third party ones
that do a better job from Sygate, Zone Alarm or Kerio.
Sygate Personal Firewall
http://smb.sygate.com/products/spf_standard.htm
Zone Alarm
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp?lid=staticcomp_za
Kerio Personal Firewall
http://www.kerio.com/kpf_download.html
Lastly check your system for vulnerabilities. Make sure you have all
the latest security patches from Windows Update too.
Websites which will check for vulnerabilities:
Browser Security Tests:
http://www.jasons-toolbox.com/BrowserSecurity/
Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://bcheck.scanit.be/bcheck/
https://testzone.secunia.com/browser_checker/
www.pcpitstop.com
- Next message: Jone Doe: "Re: What's going on!!!"
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- In reply to: bohey1: "What's going on!!!"
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