Re: No internet
From: Foiler (Foiler_at_discussions.microsoft.com)
Date: 12/24/04
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Date: Fri, 24 Dec 2004 11:11:01 -0800
I am having the same problem as several others. After I install SP2, my
internet connection does not work properly. I am running an ADSl modem
through a router for my home network. All my other computers work fine but
when I connect my laptop directly through the router (linksys) (the computer
I am having connections problems with) I get the internet active for about 1
minute and then it cuts out and I get the "cannot find server or DNS error
page. I have tried both fixes mentioned below to no avail. I have completely
cleaned my computer as suggested and am confident it is clear. What can I do
to regain my connectivity?
"Malke" wrote:
> Richie NY wrote:
>
> > Can't establish internet connection even after using the
> > recovery disks, have been able to ping an IP in the
> > command prompt. Winsock must have been replenished. Did
> > notice explorer went back to version 6.0.260 etc.
> > Did as much spyware removal as possible, . Modem okay,
> > cable company did ping check.
>
> You don't really provide enough information here. Do the malware removal
> steps below (links follow the steps). After your computer is 100%
> clean, run LSPFix from http://www.cexx.org/lspfix.htm or if you have
> SP2 installed, do:
>
> Start>Run cmd [enter]
> netsh winsock reset [enter]
>
> Do this *after* you run through the removal steps. It is crucial that
> all scans be done in Safe Mode with updated tools.
>
> 1) Scan in Safe Mode with current version (not earlier than 2003)
> antivirus using updated definitions.
>
> 2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
> programs are free, so use them both since they complement each other.
> There is a new version of CWShredder from Intermute. I would not
> install the other Intermute programs, however. Alternately, there are
> CoolWebSearch malware removal steps at SilentRunners.
>
> Be sure to update these programs before running, and it is a good idea
> to do virus/spyware scans in Safe Mode. Make sure you are able to see
> all hidden files and extensions (View tab in Folder Options).
>
> HijackThis is an excellent tool to discover and disable hijackers, but
> it requires expert skill. See below for HijackThis links. A combination
> of HijackThis and About:Buster works well in removing the About:Blank
> homepage hijacker. Again, this is an expert tool and novices should get
> help with it.
>
> 3) If you are running Windows ME or XP, you should disable/enable System
> Restore because malware will be in the Restore Points. With ME, you
> must disable System Restore completely. With XP, you can delete all but
> the most recent (presumably clean) System Restore point from the More
> Options section of Disk Cleanup (Run>cleanmgr).
>
> 4) Make sure you've visited Windows Update and applied all security
> patches. Do not install driver updates from Windows Update.
>
> 5) Run a firewall.
>
> Links to help with malware:
>
> Software/Methods:
> http://www.safer-networking.org - Spybot Search & Destroy
> http://www.lavasoftusa.com - Ad-aware
> http://www.majorgeeks.com - good download site
> http://www.intermute.com/spysubtract/cwshredder_download.html
> http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners
>
> HijackThis:
> http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
> Eshelman
> http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
> forum
> http://www.wilderssecurity.com/
> http://forums.tomcoyote.org/
> http://www.spywareinfo.com/forums/
>
> General:
> http://forum.aumha.org/ - look under "Security" for various forums
> http://rgharper.mvps.org/cleanit.htm
> http://mvps.org/winhelp2002/unwanted.htm
> http://www.aumha.org/a/parasite.htm - The Parasite Fight
> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>
> Malke
> --
> MS MVP - Windows Shell/User
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
>
- Next message: Ken Blake: "Re: SP2 firewall problem"
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