Re: service pack 2 failed to install

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Katmandu (katmandu_at_nospam.com)
Date: 12/24/04


Date: Fri, 24 Dec 2004 04:25:23 GMT

Check out this site on SP2 issues!

http://www.michna.com/kb/WxSP2.htm

-ERIC

"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message
news:%23Ev6r%2345EHA.2016@TK2MSFTNGP15.phx.gbl...
> You receive an "Access denied" or "The network path was not found" error
message when
> you try to remotely manage a computer that is running Windows XP Service
Pack 2
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;840634&Product=windowsxpsp2
>
> Welcome to the Microsoft Windows XP Service Pack 2 (SP2) Chat.
> You can get no charge Windows XP SP2 support here:
> http://support.microsoft.com/default.aspx?pr=Wxpsp2chat
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
>
> Be Smart! Protect Your PC!
> http://www.microsoft.com/athome/security/protect/default.aspx
>
> --------------------------------------------------------------------------
----------
>
> "sp2isnogood" wrote:
>
> | Hi,
> |
> | I installed SP2 successfully at first, then I found a program stopped
> | working under SP2. So I restored Windows to a previous point. Then
Windows
> | crashed. Then I did a repair install. Then Windows started fine but
Office
> | 2003 stopped working, saying I need to complete SP2 installation. I then
was
> | trying to install xp service pack 2, but got the error message of
"Access is
> | denied". It's not the registry problem because I didn't see any error
message
> | about registry in the log files. Please give advice, experts. The
following
> | is my svcpck.log file:
> |
> |
> | 2.328: 2004/12/21 11:42:59.061 (local)
> |
> | 2.328: c:\4ef8e45d70c5554d4290b5d09d4013\i386\update\update.exe (version
> | 5.5.1005.0)
> |
> | 2.422: Service Pack started with following command line:
> |
> | 3.109: Return Value From OnACPower = 1
> |
> | 3.109: OnACPower returned value( 0x1 ) which is Equal To 0x1
> |
> | 3.109: Condition succeeded for section OnACPower.Section in Line 1 of
> | PreRequisite
> |
> | 3.109: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures
is
> | not Present
> |
> | 3.109: First Condition in A6Block.Section Succeeded
> |
> | 3.109: Condition succeeded for section A6Block.Section in Line 2 of
> | PreRequisite
> |
> | 10.547: PrepareToTrustInfFile: MySetupCopyOEMInf failed: 0x5
> |
> | 10.547: IsInfFileTrusted: PrepareToTrustInfFile Failed: 0x5
> |
> | 10.563: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
> | value, error 0x2
> |
> | 10.563: DoInstallation: Failed to unregistering spuninst.exe for
recovery.
> |
> | 10.563: Access is denied.
> |
> | 11.938: Message displayed to the user: Access is denied.
> |
> | 11.938: User Input: OK
> |
> | 11.938: Service Pack 2 installation did not complete.
> |
> | 13.453: Message displayed to the user: Service Pack 2 installation did
not
> | complete.
> |
> | 13.453: User Input: OK
> |
> | 13.453: Update.exe extended error code = 0x5
> |
> | 13.453: Update.exe return code was masked to 0x643 for MSI custom action
> | compliance.
> |



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