Re: Brother HL-760 Driver

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Cygnus (Cygnus_at_discussions.microsoft.com)
Date: 12/23/04 

Date: Wed, 22 Dec 2004 21:53:02 -0800

You could have stopped at: "the manufacturer is responsible for making them
available and updating them."
But your last sentence: "You harp about lousy attitudes - yet your attitude
clearly
meets the juvenile level itself." is not a professional response.
However, this is my response to you. I recieved an e-mail from
service@Brother.ca and it reads as follows:
"Good afternoon
We did not create the drivers for Windows XP, Microsoft did so if you can't
print in 1200dpi then you will need to contact them to find out why. It is
possible that when they created the drivers the may have chosen to lower the
maximum DPI. We did not create drivers ourselves because the machine was
manufactured a long time before WindowsXP was ever created.
Thank You for contacting Brother Support
E-mail: Support@brother.ca"
  
So, Ron, did you notice that support@Brother.ca did not add any verbal
back-lash towards their PAYING CUSTAMERS. They just answered in a
professional and respectful way.
If you don't have a solution PLEASE do not post a reply.
  
"Ron Bogart" wrote:

>
> It isn't MS responsibility to make a driver to enable all the functionality
> for the printer. XP will make it capable of printing. You want all the
> bells and whistles - point that dirty finger back at the owner of the
> problem - the vendor. MS doesn't write these drivers - they accept them and
> certify them - the manufacturer is responsible for making them available and
> updating them. You harp about lousy attitudes - yet your attitude clearly
> meets the juvenile level itself.
>
> --
> Ron Bogart {} ô¿ô¬
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
> "Life is what happens while we are making other plans."
>
>
>

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