Re: Winxp crash on shutdown after being on for a few hours

From: Kelly (kelly_at_mvps.org)
Date: 12/22/04


Date: Wed, 22 Dec 2004 01:34:19 -0600

Also:

You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.

To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.

To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427

And also:

Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.

Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.

How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205

Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration). Check
System Info for problematic issues: Start/Run/Msinfo32/Hardware Resources
and Components/Problem Devices and Software Environment/Windows Error
Reporting.

-- 
Happy Holidays,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Jumbaliah" <burnboy1000@hotmail.com> wrote in message 
news:b83b4153.0412212322.7b4c005@posting.google.com...
> Hey there,
>
> I've had this problem with my winxp.  It only happens when I've left
> the computer on for more than a few hours.  When I click 'turn off
> computer' I loose my start menu and desktop icons for a second but the
> wallpaper stays (I assume this is explorer.exe crashing and
> restarting).  Of course some the the system tray icons are missing
> after the start menu comes back up with my desktop icons.  I then have
> to click on 'turn off computer' again etc and it will finally shut
> down.  Anyone have this problem?  Any solutions?  I've looked and
> looked but all I find is problems where windows will restart
> unexpectedly.  It happened both before and after I installed sp2.
> I've got all the latest updates, HDs are defraged, scaned for viruses
> and cleaned out spyware.
>
> P2.4c on Asus P4P800 Dlx
>
> Thanks for the help,
> burnboy 


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