RE: spoolsv.exe using all CPU cycles
From: NEW2TECHBZ (helpme_at_whatamess.com)
Date: 12/19/04
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Date: Sat, 18 Dec 2004 23:13:01 -0800
I had this problem before and it is very annoying. It uses all of the
computors resources thus freezing the computor. I to did all of the things
you mentioned and came up empty handed. The way I got rid of it was through
PC Cillin Virus Software Trend Micro - Free online virus Scan it is the only
software that recognized the problem-- Good Luck and I hope it works for you.
NEW2TECHBZ
"Rich" wrote:
> OK. . . I've now been researching this spoolsv.exe problem for over a week
> now and have yet to come across a definitive answer from anyone on how to fix
> it.
>
> Review: at startup (or shortly thereafter) spoolsv.exe starts running (in
> Task Manager - Processes) and utilizes 90%-100% of the CPU - bringing the
> entire system to a halt. Once you end the process the computer and any other
> programs that you may have been able to start beforehand, leap to life and
> work fine. . .for a few minutes until spoolsv.exe starts up again and brings
> your computer to it's knees. Ending the process one more time seems to shut
> it off for good - but you are no longer able to print.
>
> I have consulted numerous sites and forums and have heard lots of different
> stories and suggestions . . . none of them helpful. I have scoured Norton's
> and McAfee's sites, and while they all mention (in some detail) problems with
> trojans related to spoolsv.exe, (Backdoor, etc.) none have any practical
> solutions to fix the problem (beyond downloading their recent signature
> updates). I have had a McAfee VirusScan ASaP subscription for the past
> several years and I ALWAYS have the latest versions and signatures installed
> - and I have run complete scans several times recently. I also downloaded
> and ran Stinger (McAfee's cleaner). I have yet to have one of these programs
> actually find or clean anything.
>
> BTW, this problem just started happening out of the blue about 2 weeks ago.
> I don't recall loading any new software, drivers, updates, etc. Let me also
> say here that I'm running a P4 1.4Ghz, 384MB RAM, WXP Pro with SP2 and every
> critical update ever released. I have two printers hooked to my system, HP
> LaserJet 2100 and an HP Officjet G85xi (neither of which, I am convinced,
> have anything to do with this problem).
>
> As a temporary solution, I have removed the spoolsv.exe service in msconfig.
> It seems to keep the CPU problem from ocurring when rebooting, but needless
> to say, doesn't help me much when I want to print something.
>
> I am personally convinced, from all my research, that I have some sort of
> trojan or virus, but I cannont find where the offending file is and my virus
> scanner can't find or clean it. Both McAfee and Norton list several registry
> keys to check out to confirm infection. I have checked out most (if not all)
> of these, but I do not find any of the files that they have listed - where
> they should be listed.
>
> Maybe I've got a new variant that does not yet have a fix released, but like
> I said, I've had the problem for a couple weeks now. . . I would think that
> someone else would have come across this besides just me. Oh, and I should
> also mention that I haven't been on any P2P networks or any porno sites.
>
> So, in short, is there anyone out there that can tell me how to fix this
> problem one can for all? Help!
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