Remote Assistance: Unable to Resolve Hostname

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: confused (confused_at_discussions.microsoft.com)
Date: 12/17/04 

Date: Fri, 17 Dec 2004 11:17:03 -0800

OK....pre SP2 all was great.

Here is the scenario: My Dad and I use MSN to chat and use Remote
Assistance. He can connect to my computer through RA but I can NEVER get to
his. I always get the "Could not resolve hostname" error. He is on Cox
cable modem I have tried from Verizon DSL and Adelphia cable modem.

I have disabled ALL firewalls (Zone Alarm, XP) on both sides, I have
verified the IP address is correct within an email invitation, I have also
verified that RA and RD are enabled on his machine. I can ping his computer
no problem.

I am out of ideas and VERY frustrated. Please help.

Relevant Pages

  • Re: second link to main login url in SBS?
    ... The Client could not connect to the remote computer. ... Most likely I have to check my firewall ports for cable access - I'll ... I have a T1 connection and a cable modem connection. ...
    (microsoft.public.windows.server.sbs)
  • Re: second link to main login url in SBS?
    ... The Client could not connect to the remote computer. ... I have a T1 connection and a cable modem connection. ... NIC on your SBS. ...
    (microsoft.public.windows.server.sbs)
  • Re: second link to main login url in SBS?
    ... The Client could not connect to the remote computer. ... I have a T1 connection and a cable modem connection. ... appropriate NIC on your SBS. ...
    (microsoft.public.windows.server.sbs)
  • RE: Network connection issue
    ... Cable Modem. ... a remote Ip times out... ... Subject: Network connection issue ... Earn cashback on your purchases with Live Search - the search that pays you back! ...
    (Fedora)