Windows XP (Home) Logon Problem
From: Frank_tech (Franktech_at_discussions.microsoft.com)
Date: 12/17/04
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Date: Thu, 16 Dec 2004 22:59:03 -0800
Hi,
My brother's home P.C. (XP Home) has always been set up to boot into the O.S.
directly. Last night after I shut down the machine, I tried to re-boot back
into the
the machine but was presented with a logon prompt! He has never set up a
password
for his account. I tried entering a "blank" for the password.
The result was a Logon Message which said "The system cannot log you on due
to the following error: The Program issued a command but the command length
is incorrect,"
I then tried booting up into safe mode, logging in as Administrator with
the default "blank" password. The result was the same error message. Note:
no-one
has ever set up the administrator account with a password, so I thought that
this
was worth a try. No Luck!
I'm not sure if this is related but I had recently installed SP2 from a
disk that I ordered from Microsoft. The SP2 install process seemed to
complete O.K. at the
time (~ 1 wk. ago) but last night when I went to the Microsoft Windows
Update site
and scanned for the latest updates, W.U. reported that the machine needed
the 4
critical/security up dates released 12/14/04, and that the machine needed
SP2 as
well! I went ahead and downloaded/installed the 4 critical updates. I noted
the
unusual sizes of the updates as 0 kb. ( Yes all 4 were listed as 0 kb ). I
shutdown the
machine, re-booted and encountered the Logon problem.
I'm stuck, and I feel real bad for my brother, I tried to help him out by
installing SP2
and the updates and I've locked him out instead.
I searched this forum and found someone else with a similar problem but
there were
no solutions offered.
I created a system restore point after doing some major house cleaning last
week.
If I can boot from a floppy or CD with NTDOS, How do I run a system restore
or change the passwords from a CLI ( w.o. admin priv's )?
Please Help, It's Greatly Appreciated,
Thanks, Frank
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