Re: New Computer Freezing
From: Matt (Matt_at_discussions.microsoft.com)
Date: 12/16/04
- Next message: Carey Frisch [MVP]: "Re: please select OS to start??"
- Previous message: Ron Sparks: "Remote Desktop Help"
- In reply to: Malke: "Re: New Computer Freezing"
- Next in thread: Malke: "Re: New Computer Freezing"
- Reply: Malke: "Re: New Computer Freezing"
- Messages sorted by: [ date ] [ thread ]
Date: Thu, 16 Dec 2004 06:51:04 -0800
Thanks, I realise that i am still utilizing windows when i am playing games,
i thought it was obvious what I ment - which is when I am not running an
opengl application (ie games) I am having problems.
I am looking for specific advice relating to freezing outside of games, but
never in a game. Have you heard of this before?
cheers,
Matt
"Malke" wrote:
> Matt wrote:
>
> > Hi,
> >
> > This is more of an advanced question i think as there seems no evident
> > way to solve this one.
> >
> > My new computer keeps on freezing for 10 seconds or so and then
> > functioning normally. Usually a few pixels go dark and little lines of
> > pixels go funny. This never occurs while I am playing games, just
> > while im in windows.
> >
> > I have a nvidia 6600GT with the latest drivers, I also have the latest
> > via 4 in 1 drivers. My Powersupply is 400w.
> >
> > What could be my problem?
> > Please help, thankyou
> >
> > Matt
>
> When you are playing games, you are in Windows. Windows is the operating
> system that allows you to run the programs, including games. Here are
> general troubleshooting steps for both software and hardware. The fact
> that you have new hardware is irrelevant, since most hardware will
> typically fail right away or go on for years. So here is a
> troubleshooting guide for you to run through.
>
> A. For software issues - First check for malware, as follows (links
> follow step below):
>
> 1) Scan in Safe Mode with current version (not earlier than 2003)
> antivirus using updated definitions.
>
> 2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
> programs are free, so use them both since they complement each other.
> There is a new version of CWShredder from Intermute. I would not
> install the other Intermute programs, however. Alternately, there are
> CoolWebSearch malware removal steps at SilentRunners.
>
> Be sure to update these programs before running, and it is a good idea
> to do virus/spyware scans in Safe Mode. Make sure you are able to see
> all hidden files and extensions (View tab in Folder Options).
>
> HijackThis is an excellent tool to discover and disable hijackers, but
> it requires expert skill. See below for HijackThis links. A combination
> of HijackThis and About:Buster works well in removing the About:Blank
> homepage hijacker. Again, this is an expert tool and novices should get
> help with it.
>
> 3) If you are running Windows ME or XP, you should disable/enable System
> Restore because malware will be in the Restore Points. With ME, you
> must disable System Restore completely. With XP, you can delete all but
> the most recent (presumably clean) System Restore point from the More
> Options section of Disk Cleanup (Run>cleanmgr).
>
> Links to help with malware:
>
> Software/Methods:
> http://www.safer-networking.org - Spybot Search & Destroy
> http://www.lavasoftusa.com - Ad-aware
> http://www.majorgeeks.com - good download site
> http://www.intermute.com/spysubtract/cwshredder_download.html
> http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners
>
> HijackThis:
> http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
> Eshelman
> http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
> forum
> http://www.wilderssecurity.com/
> http://forums.tomcoyote.org/
> http://www.spywareinfo.com/forums/
>
> General:
> http://forum.aumha.org/ - look under "Security" for various forums
> http://rgharper.mvps.org/cleanit.htm
> http://mvps.org/winhelp2002/unwanted.htm
> http://www.aumha.org/a/parasite.htm - The Parasite Fight
> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>
> Then move on to general maintenance:
>
> 1) Delete temporary and Temporary Internet Files.
> 2) Stop unnecessary services/programs from starting with Windows - see
> www.blackviper.com for services info and
> www.pacs-portal.co.uk/startup_index.htm for programs info.
> 3) Look in Event Viewer for clues.
> 4) Make sure you've visited Windows Update and applied all security
> patches. Do not install driver updates from Windows Update.
> 5) Run a firewall.
>
> B. For hardware issues -
>
> 1) Open the computer and run it open, cleaning out all dust bunnies and
> observing all fans (overheating will cause system freezing). Obviously
> you can't do this with a laptop, but you can hear if the fan is running
> and feel if the laptop is getting too hot.
>
> 2) Test the RAM - I like Memtest86 from www.memtest86.com - let the test
> run for an extended (like overnight) period of time - unless errors are
> seen immediately.
>
> 3) Test the hard drive with a diagnostic utility from the mftr.
>
> 4) The power supply may be going bad or be inadequate for the devices
> you have in the system - this isn't applicable to a laptop, of course.
>
> 5) Test the motherboard with something like TuffTest from
> www.tufftest.com.
>
> Testing hardware failures often involves swapping out suspected parts
> with known-good parts. If you can't do the testing yourself and/or are
> uncomfortable opening your computer, take the machine to a good local
> computer repair shop (not a CompUSA or Best Buy type of store).
>
> Malke
> --
> MS MVP - Windows Shell/User
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
>
- Next message: Carey Frisch [MVP]: "Re: please select OS to start??"
- Previous message: Ron Sparks: "Remote Desktop Help"
- In reply to: Malke: "Re: New Computer Freezing"
- Next in thread: Malke: "Re: New Computer Freezing"
- Reply: Malke: "Re: New Computer Freezing"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
