Re: Cant get Photoshop to work with XP Help
From: Malke (malke_at_nospoonnotreally.com)
Date: 11/11/04
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Date: Thu, 11 Nov 2004 07:27:43 -0800
Roy Coorne wrote:
> C wrote:
>
>> Hi all I hope someone can help me with this one. I bought a brand new
>> Dell Dimension 4600 P4 3Ghz with 256 mb of ram.
> VVVVVVVVVVVVV
>> The computer works fine but I can
>> not get Photoshop 5 0r 6 to load under 2 minutes. ...
>
> For PS, 512 MB RAM is kind of a minimum, 1 GB is close to comfortable,
> some users are happy with 2 GB...
>
> Roy
As Roy said, Photoshop is a RAM-hungry program. However, even with 256MB
of RAM, Photoshop should load in less than 2 minutes. Run through these
general troubleshooting steps to make sure your machine is optimized
and clean:
1) Scan in Safe Mode with current version (not earlier than 2003)
antivirus using updated definitions;
2) remove spyware with Spybot Search & Destroy
(www.safer-networking.org) and Ad-aware (www.lavasoftusa.com). These
programs are free, so use them both since they complement each other.
There is a new version of CWShredder from
http://www.intermute.com/spysubtract/cwshredder_download.html. I would
not install the other Intermute programs, however. Alternately, there
are CoolWebSearch malware removal steps at
http://www.silentrunners.org/sr_cwsremoval.html. A combination of
HijackThis and About:Buster (http://www.majorgeeks.com) works well in
removing homepage hijackers. Always read the instructions before
running a spyware removal tool. Be sure to update these programs before
running, and it is a good idea to do virus/spyware scans in Safe Mode.
Make sure you are able to see all hidden files and extensions (View tab
in Folder Options);
3) If you are running Windows ME or XP, you should disable/enable System
Restore because malware will be in the Restore Points. With ME, you
must disable System Restore completely. With XP, you can delete all but
the most recent (presumably clean) System Restore point from the More
Options section of Disk Cleanup (Run>cleanmgr).
4) delete temporary and Temporary Internet Files;
5) stop unnecessary services/programs from starting with Windows - see
www.blackviper.com for services info and
www.pacs-portal.co.uk/startup_index.htm for programs info;
6) look in Event Viewer for clues;
7) make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update;
8) run a firewall.
If you use Photoshop a lot, I'd suggest upgrading to at least 512MB of
RAM. Unless you routinely handle large, complex files, you probably
won't need more than that.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
- Next message: MGGP: "Setting IP address"
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