Re: RPC Call Terminated Unexpectedly

From: Edward W. Thompson (thomeduk1_at_btopenworld.com)
Date: 11/06/04


Date: Sat, 6 Nov 2004 06:30:18 -0000

Thanks Chas. Yes, I do run both AVPs full time as well as Spyguard,
Teatimer (Spybot) and Ad-Watch (Paranoid? What me?). I didn't realize that
that can cause a RPC Call problem. As the 'problem' is intermittent I think
I may try to live with it to preserve my peace of mind re virus/malware
infections, further don't know yet how effective the resetting the RPC
reset/restart properties is yet.

Many thanks for your pointer to the possible cause of the problem which may
be traceable to when I installed Kaspersky as a 'belt and braces' virus
protection.

"Chas." <verktyg@aol.com> wrote in message
news:521697ab.0411052215.4d03b915@posting.google.com...
> "Edward W. Thompson" <thomeduk1@btopenworld.com> wrote in message
> news:<O43U6PxwEHA.3528@TK2MSFTNGP10.phx.gbl>...
>> I am running WINXP Pro SP2 and have both NOD32 and Kaspersky AVPs
>> installed
>> together with Ad-Aware and Spybot Search and Rescue. All programs are
>> fully
>> up to date.
>>
>> I have just started to get the message 'Remote Procedure Call terminated
>> unexpectedly' that restarts the machine automatically. The problem
>> occurs
>> at infrequent intervals, say once a day. I haven't associated the problem
>> with any particular activity as yet.
>>
>> I have checked for the 'blaster worm' (Symantec fixblast.exe) but
>> nothing
>> was found. I have just changed the Remote Procedure Call Services to 1st
>> and 2nd to restart service and 3rd to machine restart and don't yet know
>> how
>> successful that will be in masking the problem..
>>
>> Does anyone have any idea what the cause of the problem might be and how
>> to
>> address it rather than mask it as I have tried to do.
>
> Are you running both NOD32 and Kaspersky in full time monitoring mode
> or just as on demand scanners? Having more than 1 AV program running
> full time is asking for trouble and could be the cause of your
> problems. Also some of the full time monitoring features of Ad-Aware
> and Spybot and other types of security programs could conflict with a
> full time AV program.
>
> Chas.



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