RE: ** DVD / CD-ROM drive disappeared **

From: Truk Spie (Spie_at_discussions.microsoft.com)
Date: 11/30/04


Date: Mon, 29 Nov 2004 23:13:04 -0800


"Kumaran" wrote:

> Dear experts,
> I'm having Win XP Pro + SP2 in my COMPAQ laptop.
>
> I have installed SP5 for Visual Studio 6.0, after that DVD drive had
> disappeared from the windows explorer. When I checked with "Device Manager",
> it says driver files are corrupt ( Error code: 39 ).
>
> I tried following methods to fix the problems.
>
> - I tried "System Restore", but it did not fix the problem.
>
> - I uninstalled and reinstalled the driver, but again says driver files are
> corrupted ( code: 39)
>
> - I looked at the DVD drive manufacturer's website, it says there is no
> special driver available and
> the XP OS itself provides it. For the same reason, I could not get the
> driver from COMPAQ also.
>
> - Fortunately, I had complete XP installation files, but unfortunately when
> I attempted for reinstallation,
> it quits by saying that I already have a more recent version than the one
> currently being installed.
>
> How can I fix this problem.
> Will reinstalling SP2 solve the problem ?
> Is there any standard DVD / CD-ROM driver download available for XP Pro ?
>
> Experts, kindly help me.
>
> Regards
> Kumaran
>
>
>
>
>
>
>



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